Transform Your Space with Style and Quality
At Wilson Blinds, we're dedicated to providing high-quality, made-to-measure blinds and curtains to enhance the beauty of your home. With a passion for delivering exceptional customer service, we strive to exceed our customers' expectations in every way possible. Our team of experts takes pride in crafting each blind to perfection, ensuring that every product meets our stringent quality standards.
Our Services
We offer a vast range of blinds and curtains, carefully designed to cater to diverse tastes and preferences. From classic Wooden Venetian Blinds to stylish Roman Blinds, and from sleek Roller Blinds to elegant Vertical Blinds, our collection has something for everyone. Our products are designed to not only enhance the aesthetic appeal of your home but also provide functional benefits like energy efficiency, light control, and privacy.
Our services include:
- Made-to-measure blinds tailored to your specific requirements
- A wide range of materials, colors, and fabrics to choose from
- Expert guidance and support throughout the ordering process
- Fast and reliable delivery, with options for next-day delivery and free shipping on orders over 199
- Comprehensive measuring guides and fitting instructions to ensure a hassle-free installation experience
What Sets Us Apart
At Wilson Blinds, we're committed to providing an exceptional customer experience. Our website is designed to be user-friendly, allowing you to easily browse our products, configure your blinds, and place orders with ease. Our team of experts is always available to provide guidance and support throughout the ordering process. We're proud of our excellent customer testimonials, which reflect our dedication to quality, customer service, and value.
Our Mission
Our mission is to provide high-quality, made-to-measure blinds and curtains that exceed our customers' expectations. We strive to build long-term relationships with our customers, founded on trust, quality, and exceptional customer service. We're dedicated to continuous improvement, ensuring that our products and services meet the evolving needs of our customers.
Quality and Manufacturing Issues
Reviews highlight concerns over the quality and manufacturing of blinds from Wilsons Blinds. Several reviewers experienced issues with inaccurate measurements, faulty products, and poor quality materials. One reviewer received a blind that was 50cm longer than ordered, which made it too heavy and caused the mechanism to struggle. Another reviewer received a blind with a stitching line across the middle, which they were told was normal, but they disputed this claim.
Customer Service Issues
Several reviewers experienced poor customer service, with some being told that mistakes were not the company's problem or being given excuses instead of solutions. One reviewer was told that their blind was made to their exact measurements, but when they pointed out the error, they were refused a refund or replacement.
Delivery Issues
Some reviewers experienced issues with delivery, including delayed delivery dates and inconsistent communication. One reviewer was given a delivery date of 7-10 working days, but then received an email stating a new estimated delivery date of nearly four weeks away.
Positive Experiences
On the other hand, some reviewers had positive experiences with Wilsons Blinds, praising the company's quality, value, and customer service. One reviewer was impressed with the prompt delivery and good packaging of their blinds, while another reviewer appreciated the easy-to-follow instructions and high-quality materials.
Common Themes
- Quality and manufacturing issues
- Poor customer service
- Delivery issues
- Inconsistent experiences with the company
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