Experience Eye Care As It Should Be
Barnard Optometrists is a long-established, independent opticians in Hove, providing clinical eye care, contact lenses, and glasses for over 40 years. Our aim is to provide patients with clinically excellent eye care, complemented with dispensing high-quality ophthalmic lenses and eyewear.
Our Mission
We strive for clinical excellence with professional and personal advice to cater for your individual needs. We have longer appointments, so we have the time to understand you, your needs, explain our findings, and formulate a management plan with you. Our goal is "Prevention". Our clinical equipment is very carefully chosen to assist our Practitioners to identify and monitor the earliest signs of eye conditions so that together we can keep your eyes seeing and feeling their best.
Our Services
We offer a wide range of clinical and dispensing services. Our services include comprehensive eye tests tailored to your needs, using state-of-the-art equipment. We fit all types of contact lenses with all modalities and are confident we can find the best choice for you. With hundreds of frames, our qualified, experienced opticians will help you make a perfect choice for your glasses. We are known in Sussex as the Practice for Paediatric Eyecare, and we provide assessment, management, and support for individuals with Dyslexia and other SpLDs who may have more specific vision-related problems. We also provide myopia management and dry eye management, taking a holistic approach to help with your comfort.
What Sets Us Apart
Our optometrists are highly experienced and committed to staying ahead, keeping up-to-date with advances in Optometry worldwide. As an independent practice, we have access to all suppliers, allowing us to get the best products for you, whether it's lenses for glasses, frames, or contact lenses.
Service Quality and Staff
The service quality and staff behavior have been a major point of discussion among the reviewers. One reviewer had a terrible experience with a rude receptionist and an optician who talked down to them. On the other hand, many reviewers have praised the friendly, professional, and personable staff, particularly Jerome, Francesca, and Cindy.
Eye Test and Examination
Several reviewers have praised the thoroughness and professionalism of the eye tests and examinations conducted by the opticians. They appreciate the detailed explanations provided during the tests and the valuable insights into their eye health.
Customer Service
Customer service has been a strong point for Barnard Associates, with many reviewers appreciating the friendly, efficient, and helpful staff. The reception staff, in particular, have been praised for their kindness and helpfulness.
Recommendations
Many reviewers have highly recommended Barnard Associates, praising their professional and caring approach. They appreciate the personalized service and the independence of the clinic, which they believe puts the customer at the heart of their consultancy and care.
Negative Experiences
Unfortunately, not all reviewers have had a positive experience. Two reviewers had terrible experiences, citing rudeness and unprofessional behavior from the staff. One reviewer even described it as one of the worst customer service experiences they've ever had.
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