Transforming spaces, exceeding expectations
A Comprehensive Approach to Bespoke Curtain Making and Interior Design
Curtain Design Workshop has been crafting exceptional curtains and soft furnishings since 1992. Located in Frogmore, just outside St Albans, we have built a reputation for exceptional service, high-quality workmanship, and remarkable design flair. Our dedicated team of professionals have extensive experience working with clients on projects of all sizes and complexities.
Understanding Your Vision
Our journey begins with a thorough home visit, where we actively listen to your needs and aspirations. We meticulously measure your space and discuss your vision for the project. This allows us to create a detailed quotation and tailor our approach to your unique requirements.
Unparalleled Fabric Selection
At Curtain Design Workshop, we boast one of the most extensive libraries of fabrics and wallpapers in the region. Our dedicated design consultants will guide you through our diverse selection, ensuring you find the perfect materials to bring your project to life. We can also order larger samples for you to experiment with before making your final decision.
Expert Craftsmanship & Professional Installation
Our highly skilled makers and fitters work with meticulous attention to detail, ensuring that every curtain and blind is flawlessly crafted and installed. We handle everything from traditional hand-stitching techniques to modern sewing machines. Our poles and tracks are meticulously installed, ensuring smooth and elegant operation.
Beyond Curtains & Blinds
Curtain Design Workshop offers a comprehensive range of services to meet all your interior design needs. We can assist with:
- Re-upholstery and re-covering of furniture
- Room planning and design advice
- Supply of shutters, blinds, and awnings
- Paint and colour consultancy
- Detailed specifications room by room
Why Choose Curtain Design Workshop?
When you choose Curtain Design Workshop, you are partnering with a team of experienced professionals who are passionate about exceeding your expectations. We offer:
- Friendly and approachable staff who are dedicated to understanding your needs.
- A wide range of suppliers to meet your unique style and budget.
- Exceptional craftsmanship and attention to detail.
- Reliable and timely communication throughout the process.
Disappointing Experience
Julie Ward's review is a testament to the company's poor customer service. Despite purchasing lovely curtains and furnishings, the author was left feeling upset and cross after a series of unfortunate events. The main issues arose when the fitter installed the curtains too high for the room, and when Julie tried to have them adjusted, she was met with resistance and laughter from the company's staff. The author felt belittled and unheard, and was left with a sense of frustration and disappointment.
Unprofessional Conduct
Throughout the review, Julie highlights the unprofessional behavior of the company's staff, including their lack of willingness to listen to and correct their mistakes. She specifically mentions Lisa's attitude, the fitter's dismissive remarks, and the woman on the phone's laughter at her expense. Julie's experience was marred by the company's failure to provide adequate customer service, leading her to feel neglected and disrespected.
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