At RFW Ltd, we pride ourselves on providing exceptional mechanical and electrical services to the residential, commercial, and industrial construction industries. With over 25 years of experience, our team of qualified engineers offers a reliable, trustworthy, and efficient service that meets the highest standards of quality and safety.
Our Services
Our comprehensive range of services includes commercial services nationwide, focusing on refurbishment, commercial boilers, electrical, and pipework. For our domestic clients, we offer new boiler installations, boiler repairs and servicing, electrical services, and renewable energy solutions such as solar, air source heat pumps, and ground source heat pumps. We understand the importance of reducing carbon footprint, and our renewable energy solutions are designed to help our clients achieve this goal.
Our Commitment to Excellence
At RFW Ltd, we are committed to delivering outstanding customer service, ensuring that our clients receive a high standard of workmanship and professionalism. Our company is accredited and monitored by several trade and industry bodies, ensuring that our customers receive a reliable and trustworthy service. We are proud to have worked with large commercial clients such as Nandos, Starbucks, Pizza Express, Wahaca, Burger King, KFC, and Co-op, and we are confident in our ability to meet the unique needs of each client.
About Our Business
As a reputable mechanical and electrical services provider, RFW Ltd has established a strong reputation for delivering exceptional quality, reliability, and efficiency. Our team of qualified engineers is dedicated to listening to our customers' needs, providing personalized solutions that meet their specific requirements. With a focus on health and safety, flexibility, and customer satisfaction, we strive to build long-term relationships with our clients, ensuring that they receive the highest level of service and support.
Highly Recommended Plumbing and Heating Services
Positive Comments
Many reviewers praised RFW Ltd for their professionalism, knowledge, and workmanship. They were impressed with the company's responsiveness, courteousness, and reliability. The engineers were described as helpful, polite, and efficient in resolving issues with boilers and plumbing systems. The company's transparent pricing and ability to explain complex issues in a clear manner were also appreciated.
Negative Comments
However, some reviewers expressed frustration with the company's customer service, citing experiences of being fobbed off and experiencing delays in getting their boilers serviced. One reviewer had a negative experience with a previous service, which led to a boiler fault, and felt that the company did not take responsibility for their mistakes. Another reviewer was dissatisfied with the response to a request for a repair, which was not followed up after payment.
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