Transforming Later Life, One Care Story at a Time.
Elder is a leading provider of live-in care, empowering older adults to live independently and confidently in their own homes. Founded by Pete, who personally witnessed the struggles his grandmother faced during her later years, Elder has become a trusted partner for thousands of families across the UK.
Live-in care
- One-to-one care tailored to your unique needs and preferences.
- Support with daily tasks like personal care, meal preparation, and transportation.
- Companionship and emotional support to combat loneliness and isolation.
Short-term care
- Respite care for primary caregivers or following hospital stays.
- A temporary boost of assistance with daily tasks and personal care.
- Ideal for recovery, temporary limitations, or respite from caregiving responsibilities.
Principles Guiding Our Care
At Elder, we believe in:
- Person-centered care: We prioritize your unique needs and preferences, designing a tailored plan with your input.
- Individual attention: Our experienced caregivers provide compassionate and respectful care, treating you as an individual.
- Transparency and affordability: Our straightforward pricing model eliminates hidden fees and unnecessary charges.
- Quality care: We meticulously vet and train our caregivers, and all hold Enhanced DBS checks.
Our Commitment
Elder is dedicated to transforming later life through quality care, personalized support, and empowering independence. We are committed to:
- Providing peace of mind and security for families.
- Delivering compassionate care in a respectful and dignified manner.
- Empowering individuals to live fulfilling lives in their own homes.
Join us on our mission to create a world where older adults can thrive in their twilight years.
Poor Experience with Elder Care
Several users have had a disappointing experience with Elder Care, citing poor service, lack of support, and unprofessional behavior. Service, Support, and Professionalism are key areas of concern.
Author Sharon Wood reported being upset with the company's non-service, as they set up carers without adequate Covid-19 vaccination checks and, in one case, the carer failed to turn up for two days. Author Luke Nichol described an unwarrented dismissal, poor family vetting, and no support for carers. Author Sharna Lee had a horrible experience, citing poor treatment of carers, lack of training, and misleading information.
A Positive Experiences
However, a few users have had positive experiences with Elder Care. Author Meg Forrest praised the company's professionalism, willingness to tailor care to specific needs, and ability to provide a carer at short notice. Author Thorns To Jewels enjoyed working for Elder, citing a professional and helpful team, and valued the company's request for caregiver feedback. Authors David Kay and Sue Smith also had positive experiences, commending the company's efforts to understand their elderly family member's needs and providing a good service.
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