Business Details
36 Years
experience
Emergency
services
Expert Plumbing & Heating Services
Five Oax has been a trusted name in plumbing, heating, and bathroom installations since 1990. Founded by John Oakes, a Gas Safe registered engineer with over 30 years' experience, our family-run business combines generational expertise with a commitment to modern standards. Our team, including John's sons David and George, delivers tailored solutions for boiler installations, central heating systems, bathroom refurbishments, and full property renovations. We prioritise customer satisfaction through transparent communication, meticulous workmanship, and a proactive approach to safety, including carbon monoxide prevention.With a strong local reputation built on 30+ years of recommendations, we project-manage complex refurbishments while maintaining strict adherence to quality controls. Our engineers operate from fully equipped vehicles, wear branded uniforms, and follow strict site tidiness protocols to minimise disruption. As Gas Safe registered professionals, we provide landlord gas safety certificates and annual boiler servicing reminders, ensuring compliance and long-term system efficiency.
Services
Boiler Repairs
Bathroom Design
Central Heating
Plumbing Services
Property Refurbishment
Landlord Certificates
Shower Installations
Tiling Solutions
Decorating Services
Details
- Year established: 1990
Highlights and features
- Family-run business with 30+ years' local expertise
- Gas Safe registered heating engineers
- Tailored solutions for residential and commercial properties
- Project-managed refurbishments with fixed timelines
- Award-winning customer service with 98% satisfaction rate
Associations and certifications
- Gas Safe Register
What people say
Professional service
Timely completion
Clean workmanship
Expert advice
Stress-free experience
Services
Boiler Installation
We supply and install modern condensing boilers that significantly reduce energy consumption. Our Gas Safe engineers handle complete heating system upgrades including radiators, thermostats, and unvented hot water systems. All installations comply with current building regulations and come with manufacturer warranties.
Bathroom Design
From initial design to final fitting, we create bespoke bathrooms tailored to your space and budget. Our services include en-suite conversions, walk-in showers, and wetroom installations using premium fixtures. We handle all aspects including tiling, electrics, and underfloor heating.
Plumbing Services
We provide comprehensive plumbing solutions for leaks, burst pipes, and system failures. Our 24/7 emergency service ensures rapid response times for boiler breakdowns. All work meets Water Supply (Water Fittings) Regulations and includes thorough testing.
Property Refurbishment
Our full property refurbishments cover all trades under one contract. We manage projects from start to finish including structural changes, electrical upgrades, and interior decoration. Clients receive regular progress updates and fixed completion dates.
Landlord Certificates
We issue Gas Safe registered landlord certificates for rental properties. Our engineers inspect all gas appliances for safety compliance and provide documentation for tenant records. We also offer combined boiler servicing packages.
People
John Oakes
Director
With over 30 years' experience, John founded Five Oax in 1990. He oversees all projects personally, ensuring quality standards. A Gas Safe registered engineer, he specialises in complex heating systems and property refurbishments.
Sue Oakes
Company Secretary
Sue manages client communications and administrative operations. She ensures smooth coordination between clients and engineers, maintaining the company's high service standards since joining in 2005.
David Oakes
Senior Engineer
John's son David leads installation teams with 15 years' field experience. Specialising in boiler systems and bathroom renovations, he has completed over 500 projects while maintaining a 98% client satisfaction rating.
George Oakes
Project Manager
George manages large-scale refurbishments, coordinating multiple trades. With a construction management degree and 10 years' experience, he ensures projects complete on time and within budget while maintaining quality standards.
Questions
What areas do you cover?
We serve Bishop's Stortford, Harlow, Sawbridgeworth, and surrounding areas in Hertfordshire and Essex.
Are you Gas Safe registered?
Yes, we're Gas Safe registered (5860175) with annual audits ensuring compliance with safety standards.
Do you offer emergency boiler repairs?
Yes, we provide 24/7 emergency boiler repair service with average response time under 2 hours.
Can you handle full bathroom renovations?
We offer complete bathroom renovations including design, plumbing, tiling, and electrical work.
Do you provide guarantees?
All work comes with minimum 1-year guarantee, with manufacturer warranties on new boilers.
How long for a boiler service?
Standard boiler service takes 1-1.5 hours with minimal disruption to your heating system.
