Empowering businesses to communicate smarter, not harder.
Hello Telecom empowers businesses and educational institutions to communicate smarter with our cutting-edge VoIP phone systems. We proudly stand out as a trusted provider of reliable and flexible communication solutions across the UK.
Mission: Enhancing Communication, Empowering Businesses
Our mission is to transform the way businesses and educational institutions connect with their clients, colleagues, and students. We achieve this through:
- Advanced VoIP technology: Our cloud-based solution offers enhanced call quality, flexible features, and seamless integration with existing workflows.
- Intuitive user interface: Easily manage call routing, collaborate with colleagues, and track call analytics with our user-friendly interface.
- Exceptional customer support: Our dedicated team provides responsive and personalized support to ensure seamless onboarding and ongoing success.
Solutions Tailored to Your Needs
We understand that every business and school has unique communication needs. Our team works closely with clients to design bespoke VoIP solutions that align with their:
- Business size and structure
- Industry-specific requirements
- Budget and scalability goals
Comprehensive Capabilities and Features
Our comprehensive VoIP phone system offers:
- Enhanced call quality: Crystal-clear audio, seamless connections, and reduced background noise.
- Enhanced collaboration: Features such as video conferencing, screen sharing, and multi-party calls facilitate seamless teamwork.
- Scalability and flexibility: Easily add or remove users and features as your needs evolve.
- Advanced call management: Auto attendants, hunt groups, call recording, and other features streamline call handling.
Award-Winning Service and Recognition
We are proud to have received industry recognition for our innovative solutions and exceptional customer service. Our accolades include:
- Best Vertical Solutions Winner UK (2019)
- Consistent praise from clients in various industries.
Join Clients Trusting Hello Telecom
Join hundreds of businesses and educational institutions across the UK who rely on Hello Telecom for reliable, sustainable, and innovative communication solutions. Contact us today for a personalized quote and discover the power of smarter communication with Hello Telecom.
Company Reputation
The reviews about Hello Telecom are mixed, with both positive and negative comments. Some customers have had good experiences with the company, while others have been left frustrated.
Communication Issues
Several reviewers have complained about poor communication from Hello Telecom. Denise Williams and Emily Collins both mention being unable to get a response from the company, with Emily even being accused of being a liar by the staff. Asheleigh Bonnet was also left feeling unprofessional and unwanted after dealing with the owner of the company.
Quality of Service
On the other hand, some reviewers have had positive experiences with Hello Telecom's services. Fiona Wilkinson and Edward both praise the company's broadband platform and business VoIP phone service, with Edward highlighting the team's helpfulness and professionalism. Prasanna Hettige also recommends the company for its reliable solutions and good client support.
Professionalism
Several reviewers have commented on the professionalism of Hello Telecom's staff. Prasanna Hettige mentions that the client support is very good, while Alice Rowberry is proud to work for the company, praising the supportive management and caring team.
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