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Expert Care for Your Eyesight, Exceptional Service for Your Needs.

A Family Tradition of Eyecare Since 1975

Shephard & Akay has been a leading independent opticians in Hitchin and the surrounding Hertfordshire area for over 45 years. Founded on a foundation of comprehensive eye care and exceptional customer service, we have become the trusted partner for thousands of satisfied patients.

Focused on Your Eye Health

Our highly qualified and experienced team of optometrists and contact lens practitioners are dedicated to providing you with personalized and comprehensive eye care. We offer a comprehensive range of services, including:

Comprehensive Eye Examinations

Our thorough eye exams assess not only your vision but also the health of your eyes. We use advanced technology like the OCT scan to detect potential problems early on, ensuring the best possible vision and eye health.

Customised Solutions

We understand that everyone's vision needs are unique. That's why we offer a diverse range of spectacles, lenses, and contact lens options to find the perfect solution for your individual requirements.

Advanced Technology & Expertise

We stay abreast of the latest advancements in eyecare, utilizing cutting-edge technology and equipment alongside our extensive clinical experience to provide you with the highest quality care.

Committed to Your Wellbeing

At Shephard & Akay, we believe in providing a welcoming and comfortable environment for our patients. Our friendly and professional staff are dedicated to making your experience with us enjoyable and stress-free.

Our Services Include

  • Comprehensive eye examinations
  • Contact lens fittings and care
  • Myopia control and management
  • Designer eyewear selection
  • OCT scan technology for early detection of eye diseases
  • Specialist clinics for various eye conditions
  • Daily and monthly disposable contact lenses
  • Multifocal contact lenses and lenses for astigmatism

Experience the Shephard & Akay Difference

More than just outstanding vision care, we pride ourselves on building lasting relationships with our patients. Our dedication to personalized care, exceptional service, and the latest technology has earned us a reputation as the leading independent opticians in Hitchin and beyond.

Reviews
Positive: The reviews highlight the exceptional customer service, expertise, and professionalism of the staff, as well as the convenient location, making Shepherd and Akay Optometrists a standout choice.
Negative: However, one reviewer was dissatisfied with the service provided, citing a lack of willingness to adjust their glasses and a perceived lack of value for money.

Exceptional Customer Service

The reviews for Shepherd and Akay Optometrists are overwhelmingly positive, with all reviewers awarding 5 stars. The common thread throughout is the exceptional customer service provided by the opticians and staff. Reviewers praise the friendly, knowledgeable, and thorough approach of the team, who go above and beyond to ensure patients receive the best possible care.

Experienced and Professional

Mr. Akay, in particular, receives high praise for his expertise and professionalism. Reviewers share stories of how he has helped them with complex eye issues, such as detached retinas and cornea problems. His patience and willingness to explain everything are also highlighted.

Convenience and Location

The optometrist's location in Hitchin is also noted as a major advantage. Reviewers appreciate the convenient location and the fact that they offer superior service compared to larger chain opticians.

Positive Aspects

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