Providing Compassionate Care for Your Furry Friends
At Cheney Manor Dental Practice Limited, we're dedicated to providing exceptional dental care to our patients in a warm and welcoming environment. Our team of experienced dentists, hygienists, and therapists are committed to delivering personalized care that caters to the unique needs of each individual. We believe in preventative dentistry, and our mission is to empower our patients with the knowledge and tools necessary to maintain good oral health for a lifetime.
Our Philosophy
We're built on the philosophy that you come first. Our friendly approach puts patients of all ages at ease, and our expert team takes the time to listen to your concerns, understand your needs, and provide personalized solutions. We believe that preventative dentistry is the way forward, and we're dedicated to providing high-quality care in a modern environment designed to make you feel comfortable and relaxed.
Our Services
We offer a comprehensive range of dental services, including general dentistry, cosmetic treatments, facial aesthetics, and specialist treatments like dental implants, Invisalign, and teeth whitening. Our team of specialists has the skills and expertise to provide bespoke solutions tailored to your unique needs. Whether you're looking for a routine check-up, a smile makeover, or a complete transformation, we've got you covered.
Our Team
Our team is comprised of highly skilled and experienced professionals who are passionate about delivering exceptional care. From our Principal Dentist, Lynn James, to our hygienists, therapists, and reception team, we're dedicated to providing a personal and professional service that exceeds your expectations.
Practice Information
Our modern practice is conveniently located at 11 Cheney Manor Road, Swindon, Wiltshire SN2 2NT, and we offer ample free parking for your convenience. Our practice is open Monday to Friday, and we have flexible appointment scheduling to accommodate your busy lifestyle. We're committed to providing a comfortable and relaxing environment, and we look forward to welcoming you to our practice.
Patient Experience
There are mixed reviews about the patient experience at Cheney Manor. On one hand, some patients have had positive interactions with the staff, describing the service as "great" and the atmosphere as "lovely". They have also praised the professionalism and cleanliness of the practice.
On the other hand, one patient had a disappointing experience due to a lack of availability for hygiene appointments. They had to wait three months and were unable to get through to the practice by phone to cancel. This led to them missing an insurance window for their treatment.
Communication Issues
The poor patient experience was partly due to communication issues. The patient who waited three months for a hygiene appointment reported that the phones went straight to voicemail, and they received a reminder letter to book treatment despite the lack of availability. This lack of communication caused frustration and inconvenience.
Professionalism and Services
Despite these issues, the practice seems to have a strong focus on professionalism and services. Most patients reported having a good experience, praising the friendly and professional staff, including Dr. Gill. The practice has also made efforts to adapt to the COVID-19 pandemic, and patients have commended their Covid-19 arrangements.
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