Business Details
24 Years
experience
Emergency
services
Trusted IT Services & Computer Repair Solutions in the UK
Maxim Computer Services Computer Services has been delivering tailored end-to-end IT solutions for over 35 years. Our expertise spans hardware supply, bespoke software development, and comprehensive support services, ensuring businesses across the UK benefit from seamless integration of technology. We specialise in Auto ID and mobility products, including label printers, barcode scanners, and mobile computers, with nationwide support from our team of accredited engineers. Our partnerships with industry leaders like Zebra Technologies enable us to offer cutting-edge solutions, while our in-house software team develops custom applications to meet unique operational needs.With a focus on minimising downtime, we provide maintenance contracts, breakdown services, and fixed-price repairs, supported by 4-8-hour response times and free site visits. Our commitment to quality is reflected in awards such as Zebra's Premier Partner Status and a 25-year milestone celebrated in 2021. Headquartered in Hednesford, we serve diverse industries, combining technical expertise with personalised service to ensure long-term client satisfaction.
Services
Hardware Supply
Software Development
Maintenance Contracts
Breakdown Services
Workshop Repairs
Details
- Year established: 2002
Highlights and features
- We offer 4 and 8-hour contract response times for urgent needs.
- Free, no-obligation site visits ensure perfect hardware and software fit.
- Complete end-to-end service covering hardware, software, and support.
- Award-winning Premier Partner for Zebra Technologies solutions.
- Nationwide support from fully accredited engineers specialising in major brands.
What people say
Extremely helpful
Patient
Delighted with service
Services
Hardware Supply
We supply industry-leading Auto ID and mobility hardware, including Zebra printers, barcode scanners, and mobile computers. Our portfolio covers thermal printers, RFID systems, and rugged devices, tailored to your operational needs. With partnerships spanning Motorola, Datalogic, and Toshiba Tec, we ensure access to cutting-edge technology.
Software Development
Our in-house team creates bespoke software solutions for diverse industries. From system integration to custom app development, we align technology with business processes. Services include data verification systems, digital reception tools, and lone worker management applications, ensuring seamless workflow automation and scalability.
Maintenance Contracts
Annual repair contracts cover parts and labour for all major brands, excluding consumables. We offer tailored agreements for single devices or nationwide fleets, with complimentary preventative maintenance. Services include sensor checks, print quality testing, and interface diagnostics, ensuring minimal operational disruption.
Breakdown Services
Nationwide reactive repair service for thermal printers, scanners, and mobile computers. Engineers respond within 4-8 hours, with 24/7 fault logging via portal. We prioritise rapid resolution to reduce downtime, supporting legacy devices and offering on-site or workshop repair options.
Workshop Repairs
Cost-effective in-house repairs for Auto ID equipment, including printers, scanners, and EPOS systems. We provide no-obligation quotations, with free return if declined. Services range from cosmetic fixes to mainboard exchanges, supported by extensive spare parts stock for legacy systems.
People
Nick Wright
Co-Founder
Co-founded Maxim Computer Services Computer Services in 2002, specialising in printer repair and industrial hardware. Led the company's growth into a Zebra Technologies partner before retiring in 2021. Instrumental in establishing nationwide support networks and Premier Partner status.
Eddie Grice
Co-Founder
Co-founded Maxim Computer Services Computer Services in 2002, focusing on industrial printer repairs and scanner solutions. Transitioned to part-time sales in 2021 after contributing to key partnerships with Printronix and Zebra Technologies. Recognised for expanding the company's field service capabilities.
Julian Phelps
Director
Appointed director in 2021, overseeing strategic growth post-acquisition by Infinity Group. Focuses on integrating hardware and software solutions while maintaining customer-centric service standards. Drives expansion of nationwide maintenance contracts and software development.
Hiro Iwasaki
Acquirer
Acquired Maxim Computer Services Computer Services in 2021 to integrate its hardware expertise with Infinity Group's global IT solutions. Facilitates collaboration between Maxim Computer Services Computer Services's engineers and Infinity's software teams to deliver comprehensive end-to-end services.
Questions
What industries do you serve?
We support logistics, manufacturing, retail, healthcare, and automotive sectors with tailored Auto ID and mobility solutions.
Do you support legacy hardware?
Yes, our engineers repair and upgrade older devices, with extensive spare parts stock for legacy systems.
What response times do you offer?
Contract customers receive 4-8-hour response times, with 24/7 fault logging via our online portal.
Are your engineers accredited?
Yes, our team is fully trained to repair major brands including Zebra, Datalogic, and Toshiba Tec.
Can you integrate hardware with existing software?
Our in-house software team develops custom applications to ensure seamless integration with your hardware.
Do you offer nationwide support?
Yes, engineers are strategically located across the UK for nationwide coverage.
