Your Partner in Optimizing Your Operations
At Clayhanger Guest House, we pride ourselves on providing a warm and welcoming atmosphere for our guests. Our beautifully refurbished Victorian townhouse is situated in the historic market town of Newcastle-under-Lyme, offering easy access to local amenities, attractions, and stunning countryside views.
Our Services
We offer 13 beautifully presented bedrooms, comprising single rooms, twin rooms, double rooms, and a triple room, each equipped with modern facilities and comfortable amenities. Our guests can enjoy a delicious breakfast in our Victorian-style dining room, featuring a wide variety of breakfast favourites, including traditional English and Staffordshire oatcakes. We also offer a range of beverages, including speciality teas and fresh fruit juice.
In addition to our comfortable rooms and excellent breakfast service, we offer a range of facilities and services to ensure a relaxing and enjoyable stay. These include:
- Walking distance to Royal Stoke University Hospital
- Short drive to Keele University and Staffordshire University Campus
- Close proximity to local attractions, including the New Vic Theatre, Regent Theatre, and Victoria Hall
- Easy access to the Peak District and Alton Towers
Our Commitment to Excellence
At Clayhanger Guest House, we are committed to providing an exceptional level of service and comfort to our guests. Our friendly and attentive staff are dedicated to ensuring that every guest feels welcome and cared for during their stay. We take pride in our high standards of cleanliness, comfort, and hospitality, and strive to exceed our guests' expectations in every way.
Testimonials
But don't just take our word for it! Our guests have praised our warm hospitality, comfortable rooms, and excellent breakfast service. Here's what some of our satisfied guests have said:
- "Excellent bed and breakfast with comfy beds and an excellent breakfast with a good choice including the local delicacy of Staffordshire oatcakes." - Julie S
- "Very warm hospitability, very attentive and friendly staffs, neat and tidy well presented guesthouse. Always nice bfast, a good day to start a busy day at work. A must stay gusthouse in Stoke on Trent." - BEN S
- "We were made to feel extremely welcome from the moment we arrived by the wonderfully friendly owners who were keen to make sure we made the most of our stay recommending local restaurants and places to visit. Our room was very clean and freshly decorated. Breakfast was superb and plentiful with lots of choice including 5 or 6 different home made jams." - VIVIENNE, HERTFORDSHIRE
Overview of Reviews
The majority of reviews are overwhelmingly positive, with guests praising the hotel's cleanliness, comfortable rooms, and excellent service.
Rooms and Amenities
Most guests found the rooms to be clean, functional, and comfortable, with some mentioning that they were small but suitable for a night's stay. Some rooms had a small fridge, towels, and tea/coffee supplies. However, a few guests noted that some rooms were in need of renovation and had issues with the bathroom facilities.
Breakfast and Service
The breakfast service was praised by many guests, with options for scrambled eggs, cereal, and toast. The staff were consistently described as friendly, polite, and helpful, with some guests receiving exceptional service from the manager during a difficult situation.
Location and Parking
The hotel's location was generally considered ideal, with some guests noting that it was quiet and had good access to local amenities. Parking was available on-site or nearby, which was appreciated by many guests.
Negative Comments
A few guests mentioned some minor issues with their stay, including a stiff door, a noisy fridge, and a small and uncomfortable bed. One guest had a frightening experience with someone trying their door at night, which was not the fault of the hotel.
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