Business Details
40 Years
experience
Trusted Removals & Storage Services in London & Surrey
Arnold & Self has been a trusted name in the removals and storage industry since 1986. Founded by Peter Arnold and Andy Self, our company was built on the principles of reliability, professionalism, and customer care. Over nearly four decades, we have expanded our operations to serve clients across London, Surrey, and beyond, offering comprehensive domestic and international removal services. Our team of fully trained and insured professionals brings extensive expertise to every project, ensuring meticulous handling of household, office, and specialist moves. With a fleet of eight vehicles and a 14,000 square foot warehouse, we combine operational capacity with attention to detail. Our commitment to quality is evidenced by our adherence to the British Association of Removers Alternative Dispute Resolution Scheme.From initial survey to final delivery, we prioritise client satisfaction through transparent communication and tailored solutions. Our 35-year track record of positive customer feedback reflects our dedication to making every move stress-free. We maintain rigorous quality monitoring through customer feedback forms and industry certifications, ensuring consistent service excellence. As a locally established firm, we understand the unique challenges of relocation and strive to exceed expectations through proactive problem-solving and specialist protection measures for delicate items.
Services
Moving Home
Moving Office
Moving Overseas
Storage Services
Packing Services
Furniture Removal
International Removals
Office Relocation
Secure Storage
Packing & Unpacking
Details
- Year established: 1986
Highlights and features
- Fully trained and insured staff with over 35 years' industry experience
- Move On The Day Guarantee with financial compensation for delays
- Specialist protection for carpets, flooring, and fragile items
- Comprehensive quality monitoring through customer feedback systems
- Competitive pricing with no hidden fees or unexpected charges
Associations and certifications
- Furniture & Home Improvement Ombudsman
What people say
Professional and friendly
Excellent service
Highly recommended
Stress-free move
Accommodating and helpful
Services
Moving Home
Our domestic removals service caters to all property sizes across London and Surrey. With specialist equipment for awkward access points and trained staff handling fragile items, we ensure safe transportation. Full packing services include protective materials for china, glassware, and artwork. We coordinate timing to match property chain requirements, offering flexible scheduling options.
Moving Office
We specialise in minimising business disruption during office moves. Services include weekend/after-hours operations, IT decommissioning, and furniture dismantling/reassembly. Dedicated account managers create detailed logistical plans with advance crate delivery. Secure storage options maintain business continuity during transitions.
Moving Overseas
Through global agent networks, we handle international relocations with export wrapping for furniture and climate-controlled containers. Our team manages customs documentation and specialist crating for valuable items, ensuring compliance with destination country regulations for seamless cross-border moves.
Storage Services
Our 14,000 sq ft warehouse offers containerised and racked storage solutions. Climate-controlled units protect sensitive items, with inventory management systems tracking stored possessions. Flexible access arrangements accommodate both short-term and long-term storage requirements.
Packing Services
We provide full-service packing using premium materials including bubble wrap and reinforced boxes. Specialist techniques protect fragile items during transit, with optional partial packing services for customers handling some aspects themselves.
People
Ian Siddle
Managing Director
With over 30 years in the removals industry, Ian joined Arnold & Self in 1989. His transport background from Allders Department Stores shaped our logistics approach. He oversees strategic operations while maintaining hands-on involvement in complex moves.
Mark
Surveyor
A 30-year industry veteran, Mark progressed from removal porter to surveyor. He conducts detailed move assessments, leveraging extensive experience in domestic, commercial, and international relocations to create precise project plans.
Dave
Transport Manager
With 15+ years at Arnold & Self, Dave manages our vehicle fleet and road teams. He ensures proper equipment usage and trains new staff in safe handling techniques for furniture and specialist items.
Debbie
Office Manager
Debbie oversees daily operations, managing customer communications and coordinating survey appointments. She ensures smooth administrative processes from initial contact through to move completion.
Grace
Administrative Assistant
Supporting Debbie in operational management, Grace handles paperwork preparation and customer correspondence. Her organisational skills ensure efficient coordination of move logistics.
Questions
What areas do Arnold & Self Removals cover?
We operate throughout London, Surrey, and surrounding areas including Mitcham, Croydon, Sutton, and Weybridge, with domestic and international removal services.
Do you offer packing services?
Yes, we provide full packing services with specialist materials for fragile items, or supply boxes for self-packing customers.
What is your Move On The Day Guarantee?
If we fail to arrive on schedule (excluding force majeure), we pay twice the contract value as compensation to affected customers.
Are your staff trained and insured?
All our removals professionals receive specialist training and hold full insurance coverage for customer protection.
Can you handle specialist items?
Our team is experienced in moving delicate items including pianos, antiques, and long-case clocks with appropriate protective measures.
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