Business Details
33 Years
experience
Emergency
services
Your Trusted Heating & Plumbing Experts in Dorset
Total Energy has been a trusted provider of heating, plumbing, and renewable energy solutions across Dorset, Somerset, and Wiltshire for over 25 years. Established in 1993 by founder Geoff Lamb, following a distinguished career with British Gas, we combine decades of technical expertise with a commitment to customer satisfaction. Our Gas Safe and OFTEC-certified engineers deliver energy-efficient boiler installations, emergency plumbing services, and innovative heat pump solutions tailored to domestic and commercial needs. As accredited installers for leading brands like Worcester Bosch and Grant, we offer warranties of up to 12 years on new systems.Our family-run business prioritises transparency, with fixed pricing and no hidden extras, while our 5-star Google reviews reflect our dedication to reliability, professionalism, and exceptional workmanship. Serving rural and urban properties, including listed buildings, we specialise in overcoming complex challenges with bespoke solutions, ensuring minimal disruption and maximum efficiency for every client.
Services
Boilers
Oil Boilers
Heating Services
Plumbing
Bathrooms
Heat Pumps
Oil Tank Replacement
Details
- Year established: 1993
Highlights and features
- 25+ years of experience in heating and plumbing services
- Gas Safe and OFTEC-certified engineers for guaranteed safety
- Family-run business with transparent, fixed pricing
- Emergency plumbing and boiler repairs available same-day
- Accredited installers for Worcester Bosch and Grant boilers
Associations and certifications
- Gas Safe
- OFTEC
- MCS
- Worcester Bosch
- Grant UK
What people say
Fantastic job
Professional team
Excellent service
Prompt and efficient
Highly recommend
Services
Boiler Installations
We specialise in A-rated boiler installations from trusted brands like Worcester Bosch and Vaillant. Our Gas Safe engineers ensure efficient replacements with warranties up to 12 years. The process includes a free survey, tailored recommendations, and certified installation. Customers benefit from reduced fuel bills and enhanced reliability, with flexible payment options available.
Oil Boiler Services
Our OFTEC-certified technicians provide oil boiler installations, servicing, and repairs across rural Dorset and Wiltshire. We address unique challenges like listed properties and offer condensing technology for 90%+ efficiency. Emergency call-outs and tank replacements ensure uninterrupted heating, with transparent pricing and expert advice on system upgrades.
Heat Pump Systems
As MCS-certified installers, we offer air source heat pumps with 7,500 government grants. Our bespoke designs consider insulation needs and property specifics, ensuring optimal efficiency. Systems reduce carbon footprints by up to 4 tonnes annually while qualifying for zero VAT. Expert surveys guide customers through suitability assessments and cost-effective implementation.
Plumbing Services
From emergency leak fixes to full bathroom renovations, our WRAS-approved plumbers deliver reliable solutions. Same-day call-outs address urgent issues, while bathroom installations include design consultations and coordination with electricians and tilers. Guarantees cover 12 months of labour, with a focus on tidy, efficient workmanship in domestic and commercial settings.
Oil Tank Replacement
We provide OFTEC-compliant oil tank installations, relocations, and removals. Emergency leak repairs and bunded tank upgrades ensure safety and compliance. The process includes site surveys, base construction, and environmentally responsible disposal of old tanks. Fixed-price quotes and DBS-checked engineers guarantee transparency and trust for residential and business clients.
People
Geoff Lamb
Founder
Geoff Lamb founded Total Energy in 1993 after a successful career with British Gas. His vision was to provide honest, reliable heating solutions, establishing the company's reputation for integrity and technical excellence.
Robert Lamb
Managing Director
Robert Lamb became Managing Director in 2014, continuing the family legacy. With 15 years of experience, he oversees operations and ensures the company maintains its high standards of service and customer care.
Rob Lamb
Surveyor
Rob Lamb specializes in assessing heating needs for complex properties, including listed buildings. His expertise in oil boiler systems and renewable energy solutions ensures tailored, compliant installations that meet client requirements.
Kevin
Engineer
Kevin is a dedicated heating engineer known for his meticulous approach to boiler installations and repairs. His technical skills and commitment to customer satisfaction have earned him consistent positive feedback from clients.
Questions
Do you offer emergency plumbing services?
Yes, we provide same-day emergency plumbing services for urgent issues like leaks, boiler breakdowns, and heating failures.
Are your engineers certified?
All our engineers are Gas Safe, OFTEC, and DBS-certified, ensuring safety and compliance with industry standards.
What areas do you cover?
We serve Dorset, Somerset, Wiltshire, and Hampshire, including Blandford, Poole, Salisbury, and Bournemouth.
Can I get a government grant for a heat pump?
Yes, as MCS-certified installers, we help customers claim the 7,500 Boiler Upgrade Scheme grant for air source heat pumps.
Do you install oil boilers in listed buildings?
Yes, we have extensive experience installing oil boilers in listed and historic properties with minimal disruption.
What payment options are available?
We accept BACS, cheques, debit cards, and offer flexible finance plans for boiler and heat pump installations.
