We're Moving You Forward!
About Us
ROYALS Removal is a family-run business dedicated to providing exceptional removals services in the Sussex area and beyond. Founded on a foundation of efficiency, professionalism, and personalized customer care, we have earned a reputation as one of the most reliable removal companies in the region.
Our Team and Expertise
Our team comprises experienced and reliable professionals who are passionate about making your move as smooth and stress-free as possible. Led by a dedicated and experienced manager, our team is highly skilled in handling all aspects of removals, from packing and transporting your belongings with utmost care to ensuring efficient and timely delivery to your new destination.
Our Services
We offer comprehensive services to cater to all your removal needs, including:
- Man and Van Services: Reliable transportation of furniture, appliances, boxes, and other belongings.
- Packing Services: Experienced packing and labeling of your belongings to ensure their safety and easy identification.
- Storage Solutions: Secure and affordable storage options to meet your needs.
- Furniture Removal: Efficient removal and disposal of unwanted furniture.
Our Commitment to Customer Satisfaction
At ROYALS Removal, we prioritize customer satisfaction above all else. We are committed to:
- Providing personalized attention and open communication throughout the process.
- Protecting your belongings with utmost care and attention.
- Completing the move efficiently and within the estimated timeframe.
- Offering competitive rates and transparent quotes.
Our Values
Our core values are:
- Integrity: We uphold the highest ethical standards and maintain open and honest communication.
- Professionalism: We are dedicated to delivering a seamless and efficient service.
- Customer Focus: Our clients are at the heart of everything we do.
- Reliability: We are committed to delivering on our promises and exceeding expectations.
Get a Free Quote Today
Contact us today to request a free, no-obligation quote for your move. Our experienced team will collaborate with you to understand your individual needs and provide a customized plan to meet them.
Affordability and Quality Service
Royals Removals has been reviewed for their affordability and quality service. Thomas Barnes rated them 4 stars, appreciating their quick service and reasonable prices. Their staff was on time, courteous, and managed to complete the move efficiently.
Communication Issues
However, Victoria Kazimierczak-Morfoot had a less positive experience. She rated them 1 star, feeling that the person she spoke to was rude when she inquired about a quote, suggesting that she wouldn't be able to afford their services based on her voice.
Poor Communication and Overpricing
Taz Sandhar also had a negative experience, rating them 1 star. He described the company as "absolutely awful" due to poor communication, overpricing, and failure to complete the job. They took half the quoted money and never returned to collect the remaining items as agreed.
Good Service but Rude Customer Service
New Mums rated them 4 stars, praising their moving services but criticising the customer service. They found the staff to be rude, particularly the comment about being fat. Despite this, they appreciated the value for money and the efficiency of the move.
Excellent Service
Musthafa Niyas had a very positive experience, rating them 5 stars. They were very competitive in price and provided great service for packing, dismantling, and moving goods within the West Sussex area. The staff were hardworking, and everything was reassembled perfectly in the new home.
Incomplete Job
Doug Warren was not entirely satisfied, rating them 2 stars. Although they worked hard and didn't break anything, they left some items behind, which the customer had to collect themselves.
Fantastic Service
Zara Maryam had a great experience, rating them 5 stars. She appreciated the ease of the move thanks to the quotes and reviews provided by the site, which helped her pick the best reviewed service.
Fantastic All-Round Service
Sayin Sham also had a positive experience, rating them 4 stars. They appreciated the fast quote, good communication, and the driver's punctuality and helpfulness during the move. They found the service to be of good value and would recommend it to others.
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