Let's face it, no-one's perfect. but we come pretty close!
At Blacklock Carpets, we're a family-owned business that's been serving the community for 35 years. Our story began with our parents, and now, their two sons and daughter are at the helm, carrying on the legacy of providing top-notch flooring solutions to homes and businesses alike. Our commitment to exceptional customer service, value for money, and a vast range of flooring options has made us a trusted name in the industry.
Our Services
We offer a comprehensive range of flooring solutions, catering to diverse tastes and requirements. From luxurious Axminster Carpets to modern Karndean Flooring, we have something for everyone. Our extensive product portfolio includes Carpet Tiles, Vinyl, LVT's, Laminate Flooring, and much more. Our team of experts will guide you through our vast collection, helping you find the perfect fit for your home or business.
What Sets Us Apart
What sets us apart is our dedication to customer satisfaction, paired with our team of employed fitters who work diligently to ensure a seamless installation process. We take pride in our ability to provide fittings five days a week, without subcontracting any work. Our commitment to quality and service has earned us a reputation as one of the most reliable and trusted flooring suppliers in the region.
Our Store and Operations
Visit our busy local store, where our friendly team will be happy to assist you in finding the perfect flooring solution. We're constantly expanding our operations to provide an even greater choice of rollstock and rollends, as well as special order high-grade luxury twist piles, velvets, saxony, and axminsters. Our store is designed to provide an immersive experience, allowing you to explore our vast range of products and get a feel for the perfect flooring solution for your needs.
Customer Experiences with Blacklock Carpets
Overall Satisfaction
The reviews indicate an overwhelmingly positive experience for customers who have dealt with Blacklock Carpets. The customers praised the company's friendly and patient staff, professional service, and high-quality products.
Professional Service
The reviewers appreciated the helpful and knowledgeable staff at the shop, who were willing to offer expert advice and guidance throughout the process. The measuring and fitting teams were also commended for their efficiency, politeness, and attention to detail.
Quality of Products
Customers were extremely satisfied with the quality of the carpets and flooring products offered by Blacklock Carpets. The range of options available suited various budgets and preferences, and the products themselves were deemed to be of high quality.
Customer Service
The company's customer service was consistently praised for being friendly, polite, and helpful. The staff were willing to go the extra mile to ensure customer satisfaction, even in difficult circumstances.
Recommendations
The reviewers would highly recommend Blacklock Carpets to friends and family, citing their excellent service, high-quality products, and competitive prices.
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