At New Locks, we pride ourselves on being a highly professional, family-run locksmiths company based in Swindon. We cover a 30-mile radius of Swindon and sometimes further if you require our services. Established in 2004, we have already proven ourselves as specialists in fields such as gaining entry with no damage to locks or doors and repairing faulty uPVC or composite door multipoint locks.
We take pride in our reliability, honesty, and integrity, and we will never needlessly change locks for profit unlike many other locksmiths. We are fully police checked and vetted to demonstrate our commitment to being trustworthy and professional at all times.
Our Services
We offer a 24-hour, 7-day-a-week service with no call-out charge. Our team of experts is equipped to complete a job in one visit, carrying thousands of pounds worth of van stock, unlike many who will often make a temporary repair before ordering the parts, requiring a second visit, and often costing you more.
We can change any type of lock and upgrade to insurance-approved BS3621 standards if required. We carry an extensive range of locks, including Chubb, Yale, Union, ERA, Walsall, Securefast, Zone, Ingersoll, Briton, Asec, and CISA. We also offer a mobile key-cutting service in the Swindon area while on-site, if any extra keys are required.
Our locksmith services include:
- UPVC door and window locks
- Composite doors
- Wooden doors
- Aluminium doors
- Lock opening
- Materials carried, including euro cylinders, oval cylinders, screw-in cylinders, rim cylinders, and more
- Access control - digital locks
Why Choose Us?
We are fully police-checked and vetted, and we are full-time professional locksmiths. We pride ourselves on being equipped to complete a job in one visit, carrying thousands of pounds worth of van stock. We also offer a mobile key-cutting service in the Swindon area while on-site, if any extra keys are required.
Overall Experience
The reviews for this locksmith company are largely positive, with many customers praising the company's efficiency, professionalism, and reasonable prices. However, there are a few negative reviews that criticize the company's service and pricing.
Positive Aspects
- Efficient and quick response times
- Professional and friendly service
- Reasonable prices
- High-quality workmanship
- Trustworthy and reliable
Negative Aspects
- Poor service and professionalism
- High prices and hidden charges
- Unreliable and unresponsive customer service
Service Quality
The majority of customers praised the company's service quality, with many mentioning that the locksmiths were efficient, professional, and courteous. The work was completed to a high standard, and customers were pleased with the results.
Pricing and Value
While some customers felt that the prices were reasonable, a few reviewers were critical of the high costs and hidden charges. It's essential to agree on a price beforehand to avoid any misunderstandings.
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