Think of us as your very own marketing department
Countrylet Limited Letting and Estate Agents is a well-established, independent, family-run business based in the heart of Lanarkshire. With a strong presence in North and South Lanarkshire, Glasgow, Ayrshire, Calpe in Spain, Haggerston Castle, and the surrounding areas, we have carved a niche for ourselves in the property rental and letting market. Our commitment to providing a high level of customer service has made us the go-to agents for numerous landlords and tenants.
Our Services: Tailored to Your Needs
As a full-service letting and estate agent, Countrylet offers a comprehensive range of services to meet the diverse needs of our clients. If you own a property in North or South Lanarkshire, Glasgow, or Ayrshire and wish to let it, we can handle every aspect of the process, from tenant referencing and inventories to inspections, full management, free valuations, and rent collections. Our team of friendly and professional experts is always on hand to provide guidance and support, ensuring a smooth and hassle-free experience for all parties involved.
For tenants looking to rent a property in Ayrshire, Lanarkshire, or Glasgow, we offer a quick and efficient service. Our extensive network and ever-growing list of potential tenants mean that properties are often snapped up before they even make it to our window or website. This enables us to match tenants with the right property promptly, saving time and reducing vacancy periods.
Experience the Beauty of Calpe, Spain
If you're looking to invest in a second home, holiday home, or a private retreat, consider our range of properties in the beautiful fishing village of Calpe, Costa Blanca. Located just 20 minutes from Benidorm, Calpe boasts three golden sandy beaches, a weekly local fish market, and stunning views of the Spanish coast. Whether you're looking for a property with a view of the marina, the coastline, or the picturesque landscape, we have an option to suit your needs.
Haggerston Castle Holiday Park: A Home Away from Home
For those interested in a rental income or a weekend retreat for the family, we offer excellent deals on Haggerston Castle Holiday Park, based in Berwick-upon-Tweed, Northumberland. With high-end properties available in desirable locations, you can enjoy features such as discounts on-site, owners-only areas, and a generous rental income all year round. Whether you wish to use the property for sole use or as an investment opportunity, Countrylet has the right options for you.
Meet Our Team: Passionate About Property
At Countrylet, we pride ourselves on offering a friendly and professional service. As the Owner and Director of the Company, Jeanette Harrison prioritises treating people the way she would like to be treated. By doing most of the appointments and viewings herself, she ensures a first-class service and the opportunity to meet clients and tenants.
Susan Mcgugan, a valued team member, handles tenant enquiries, arranges viewings, and keeps landlords up-to-date with property interest. She also diligently chases up repairs to ensure they are dealt with promptly.
Together, our dedicated team shares a passion for property and a commitment to providing exceptional customer service.
Letting Agency Overview
The reviews for Country Let reveal a deeply concerning trend of poor service, unprofessionalism, and neglect in their letting and sales operations. Several tenants and one vendor share their disappointing experiences with the agency, highlighting the need for improvement and accountability.
Communication and Professionalism
Many reviewers have expressed frustration with the agency's poor communication skills, with some describing the owner/manager as confrontational, rude, and arrogant. The lack of transparency and unwillingness to address concerns have led to a breakdown in trust between the agency and clients.
Maintenance and Repairs
Country Let has been heavily criticized for its inadequate maintenance and repair services. Tenants have reported mould and dampness issues, unkept properties, and neglect in regards to repairing broken appliances and fixtures. This has resulted in health concerns, financial losses, and immense stress for those affected.
Sales Services
However, one reviewer has shared a positive experience with the agency, praising their professionalism and helpfulness when selling a family member's property. The reviewer appreciated the agency's explanation of the Scottish property market and their ability to secure a higher offer.
Conclusion
Unfortunately, the majority of reviews paint a bleak picture of Country Let's shortcomings. The agency's failures in communication, maintenance, and professionalism have led to damaged reputations and lost trust among clients. It is crucial that Country Let addresses these issues and prioritizes quality service to rebuild its reputation.
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