Embroidering Your Unique Personalisation
Welcome to RF Henderson, your local family-run business of heating engineers based in the heart of Cramlington. With a strong commitment to providing fast, friendly, and reliable services, we have established ourselves as a trusted provider of boiler and gas services in the region. Our team of experienced engineers, many of whom served their apprenticeships with us, guarantees a high level of expertise and customer service.
Our business has been warming homes for over 5,000 satisfied customers, offering new boilers, boiler servicing, repairs, and maintenance. We have built our reputation on our dedication to ensuring that each of our customers is safely and comfortably at home with their heating. At RF Henderson, we take pride in the work we do, leaving each home cosy and warm with a new boiler, or one that we've serviced or repaired.
Our Services
*New Boilers*
At RF Henderson, we offer a wide range of new boilers to suit your needs, from the lowest price budget boilers to the latest smart heating systems. With a free survey, we can ensure that our quote is accurate, and your new boiler meets your expectations. Our in-depth knowledge of the industry allows us to offer the best new boiler prices that include quick and tidy installation.
*Boiler Servicing & Repair*
Regular boiler servicing is an essential part of maintaining your heating system. Our Gas Safe registered engineers will visit your home to carry out a thorough inspection, cleaning, and testing of your boiler. We provide boiler servicing and repair services from only 65, ensuring that your boiler is running efficiently, saving you money on your energy bills, and prolonging its lifespan.
*Finance & Care Plans*
At RF Henderson, we understand that unexpected costs can be challenging. That's why we offer flexible finance and care plans, allowing you to spread the cost of your new boiler into manageable monthly payments. Our care plans also include annual boiler servicing and priority access to our engineers, providing you with peace of mind and ensuring that your boiler is always in good working order.
*Landlord Gas Safety*
Our Gas Safe registered engineers are fully qualified and equipped to carry out landlord gas safety checks and certifications. We understand the importance of ensuring that rental properties meet legal requirements, and we guarantee a thorough and timely service.
Free Survey
At RF Henderson, we offer a free survey, providing you with a detailed quote for your new boiler installation. During the survey, our engineers will assess your home's heating requirements and recommend the best new boiler for your needs. We'll also provide you with a comprehensive breakdown of the installation process, including the removal and recycling of your old boiler, installation by our Gas Safe registered engineers, flue kit, magnetic filter, wireless thermostat, and chemical system flush. We want to make sure that you get the best new boiler at the best price!
Customer Testimonials
Don't just take our word for it! Our customers are at the heart of everything we do, leaving their homes cosy and warm with our heating services. We invite you to take a quick peek at some of their comments, and have a chat with us on Facebook. Our doors are open 8 am - 5 pm Monday to Friday, and 9 am - 12 pm Saturday. We would love to hear from you!
The reviews are predominantly positive, highlighting exceptional service, professionalism, and efficiency. Customers appreciate the quick response times, and the technicians are praised for their knowledge and friendly demeanor. There are no negative comments about the quality of work or the price. However, one customer had a poor experience with the customer service, feeling that they were treated rudely and unfairly.
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