Your problem, solved. Your IT, simplified.
About Alex, the Founder
My fascination with computers began at an early age. Growing up, I vividly remember the excitement of my father bringing home our first computer - an IBM XT with a 20MB hard drive. Little did I know, this would spark a lifelong passion for all things technological.
After completing my studies, I took a conventional path, working in Market Data within the financial sector. While it provided invaluable experience, a yearning for something more aligned with my technical interests gradually surfaced.
In 2001, I made the bold decision to embark on a journey as a freelance computer repair specialist. Initially offering my services to local users, I witnessed the joy of helping people overcome technological hurdles. This inherent satisfaction fueled my determination, leading me to establish Kypoth Systems in 2006.
A Comprehensive Approach to IT Support
Kypoth Systems caters to a diverse clientele, supporting both residential and commercial clients. Our services are designed to address a wide range of technical issues, encompassing:
Hardware & Software Repair
- Hardware troubleshooting and repair of desktops, laptops, and servers
- Virus removal and malware remediation
- Data recovery and backup solutions
- Network security audits and hardware upgrades
Specialized Services
- Website design and development
- IT consulting and support for small businesses
- Data migration and email setup
Client-Centric Approach
At Kypoth Systems, we prioritize client satisfaction. Our visit-you service eliminates the inconvenience of transporting your computer, ensuring a seamless and convenient experience. We communicate clearly with clients every step of the way, ensuring transparency and open communication.
The Kypoth Difference
What sets us apart from the competition is our:
- Personalized approach: We take the time to understand your unique needs and aspirations.
- Transparent pricing: We provide clear and upfront cost estimates before proceeding with any work.
- Guaranteed results: We strive to solve your technical issues efficiently and effectively.
- Customer-focused attitude: Your satisfaction is our ultimate goal.
Overall Experience
The majority of customers have had an exceptional experience with Alex's services, praising his professionalism, knowledge, and friendly attitude.
Technical Expertise
Alex has been commended for his technical expertise, resolving issues with MacBook Pros, laptop keyboards, and Windows updates. He has also been able to diagnose and fix complex problems quickly and efficiently.
Customer Service
Customers have appreciated Alex's prompt responses, clear communication, and ability to explain technical issues in a clear and concise manner. He has also been praised for his flexibility, collecting and dropping off laptops for customers.
Value for Money
Many customers have praised Alex's competitive pricing, with some comparing his prices favourably to other repair services.
Negative Experience
However, one customer had a negative experience, citing that Alex failed to return their friend's laptop despite numerous calls and emails.
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