Business Details
24 Years
experience
Emergency
services
Trusted Security & Fire Solutions in Southampton
Established in 2002, Balance Systems has become one of the South's leading providers of security, fire, and audio-visual solutions for homes and businesses. Based in Hedge End, Southampton, we have built our reputation on exceptional customer service and deep expertise in the products and services we supply. Our team of experienced engineers and professional office personnel ensures every project is completed efficiently, reliably, and to the highest standards.We hold accreditations from SSAIB, BAFE, CEDIA, CHAS, SAFE CONTRACTOR, and ISO, demonstrating our commitment to quality and compliance. With investments in partnerships with leading manufacturers, we deliver tailored solutions that meet the evolving needs of our clients, from initial concept to completion.
Services
Smart Home Control
CCTV Systems
Intruder Alarms
Access Control
Fire Services
Data Cabling
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in security and fire systems.
- Our team holds SSAIB, BAFE, and ISO accreditations for quality assurance.
- We provide tailored solutions for residential, commercial, and industrial properties.
- Our engineers are security-screened to BS7858 and DBS checked.
- We offer 24/7 technical support for maintained systems.
Associations and certifications
- SSAIB
- BAFE
- CEDIA
- CHAS
- SAFE CONTRACTOR
- ISO
Services
Smart Home Control
Our Smart Home Control systems integrate Control4 technology to automate security, lighting, heating, and entertainment. Designed for ease of use, these systems offer centralized control via touchscreens or mobile apps, ensuring convenience and energy efficiency. Ideal for modern homes and businesses seeking seamless connectivity.
CCTV Systems
We design and install high-quality CCTV systems using leading brands for domestic and commercial properties. Our solutions include networked IP surveillance, night vision, and compliance with data protection standards. Monitoring and maintenance services ensure long-term reliability and security.
Intruder Alarms
Our intruder alarm systems meet police and SSAIB standards, offering options from basic audible alerts to monitored wireless solutions. Maintenance packages and 24/7 technical support ensure continuous protection. Compatible with existing installations for upgrades or full replacements.
Access Control
We provide scalable access control systems using biometric, proximity, or code-based methods. Solutions integrate with existing infrastructure and offer centralized management for multiple users and locations. Upgrades and maintenance ensure ongoing security and compliance.
Fire Services
Our fire services include risk assessments, alarm installations, and suppression systems compliant with BS 5839 and EN54. We supply extinguishers, conduct maintenance, and offer monitoring to dispatch emergency services. Tailored solutions for residential, commercial, and industrial properties.
People
Ben Lebbern
Managing Director
With over 30 years in security and fire systems, Ben co-founded Balance Systems in 2002. His expertise in engineering and system design drives the company's growth and commitment to quality.
Barrie Crew
Operations Director
Barrie brings 20+ years of experience in electronic security systems. As Operations Director, he oversees corporate client projects, ensuring delivery of complex solutions to the highest standards.
Charlotte Lebbern
Accounts Manager
Charlotte manages financial operations with precision, supporting Balance Systems' growth through strategic financial oversight and client-focused accounting practices.
Lee Upton
Sales Executive
Lee connects clients with tailored security solutions, leveraging deep product knowledge to address residential and commercial needs efficiently.
Andy Rickman
Operations Manager
Andy ensures seamless project execution across Balance Systems, combining operational expertise with a focus on client satisfaction and team coordination.
Questions
What areas do Balance Systems cover?
We serve Southampton, Hampshire, West London, and surrounding regions for residential and commercial security needs.
Are your systems compliant with industry standards?
Yes, our installations meet SSAIB, BAFE, ISO, and British Standards like BS 5839 for fire and security systems.
Do you offer maintenance for existing systems?
Yes, we provide upgrades, servicing, and monitoring for existing security, fire, and access control systems.
Can I control systems remotely?
Many systems integrate with mobile apps for remote monitoring and control of alarms, cameras, and smart home features.
What accreditations do you hold?
We are accredited by SSAIB, BAFE, CEDIA, CHAS, SAFE CONTRACTOR, and ISO for quality and compliance assurance.
How quickly can you respond to emergencies?
Our 24/7 technical support ensures rapid response for system faults or emergencies, with monitored alarms triggering immediate action.
