A Family-Run Business Providing Quality Flooring Solutions in Bourne
Bourne Carpets & Floors is a family-run business based in Bourne, Lincolnshire. We specialize in supplying and installing a wide variety of carpets and flooring solutions for homes and businesses in the local area. Founded by experienced fitter Andrew Dalby, we are committed to offering exceptional customer service, quality products, and competitive prices.
Our Expertise and Services
Our team of experts can guide you through the process of selecting the perfect flooring for your needs. We offer:
Carpets
- A vast selection of carpets in various colours, textures, and price points to suit every taste and budget.
- Expert advice on choosing the right carpet for different rooms and traffic patterns.
Luxury Vinyl Tiles (LVT)
- Durable and stylish LVT flooring options that mimic the beauty of natural materials like wood and stone.
- Excellent water-resistant qualities and easy installation.
Wooden Flooring
- Traditional and elegant solid wood flooring options for a timeless and luxurious look.
- Available in a variety of wood types and finishes to match your style.
Laminate Flooring
- Affordable and easy-to-install laminate flooring that offers a wood-like aesthetic.
- Perfect for high-traffic areas and busy households.
Other Flooring
- Extensive selection of other flooring options, including vinyl flooring and rugs.
We take pride in
- Providing personalized recommendations based on your needs and preferences.
- Offering competitive prices and transparent billing.
- Delivering exceptional customer service from initial consultation to installation.
- Employing skilled and experienced fitters who take pride in their workmanship.
More Than Just Flooring
At Bourne Carpets & Floors, we believe in building relationships with our customers. We take the time to understand your needs and offer tailored solutions. Our team is always happy to answer your questions and provide expert advice.
Excellent Customer Service and Quality Products
Bourne Carpets and Floors has been praised for their exceptional customer service and the quality of their products. Most customers have reported having a positive experience with the company, with comments such as "Fantastic service from start to finish, " "Excellent service, from customer care to the superb fitting of our carpets, " and "Another brilliant job." The staff at Bourne Carpets and Floors are often described as friendly, helpful, and polite, with customers expressing gratitude for the work done by individuals such as Dan, Andy, and Bob.
Quick and Efficient Installation
The installation process has been highlighted as a strong point for Bourne Carpets and Floors. Customers have praised the quick and efficient service, with many jobs being completed within a short time frame. This is particularly noteworthy, as it allows customers to enjoy their new flooring sooner and minimizes disruption to their daily lives.
Variety of Flooring Options
Bourne Carpets and Floors offers a range of flooring options, including carpets, laminate, and vinyl. This variety has been appreciated by customers, who can choose the best option for their specific needs and preferences. The quality of the flooring products has also been praised, with customers expressing satisfaction with the comfort and durability of their new flooring.
Occasional Issues with Installation Quality
While the majority of customers have had a positive experience with Bourne Carpets and Floors, there have been some issues reported with the quality of the installation. One customer mentioned that some pieces of their stairs carpet had come loose and required fixing, and another noted that the carpet on their stairs had not been pulled tightly enough, resulting in creases and floppy areas. However, these issues appear to be exceptions rather than the norm, and the company has been praised for their commitment to resolving any problems that arise.
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