At Ace Liftaway, we are a family-owned waste management company based in Romsey, Hampshire, with a passion for providing top-notch services to our customers. Established in 1988 by Philip and Melanie Liddell, we have grown from a small operation with just one truck and eight mini skips to a fleet of various vehicles, including Skip Loaders, Roll On/Roll Off Vehicles, Tipper Grab Loaders, Tippers, Tractor Units, and Compactor Trucks. With over 1500 skips of various sizes on hire in the south of Hampshire, we take pride in being one of the largest and most reliable waste management companies in the region.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. Our skip hire services are designed to make waste disposal convenient and efficient, with a variety of skip sizes available to suit different projects, from small DIY projects to large construction sites. Our Construction and Demolition service is tailored to meet the specific needs of the construction industry, with a focus on recycling and minimizing waste. For trade and industrial clients, we provide customized waste management solutions to help them manage their waste effectively.
In addition to our skip hire services, we also offer portable toilet hire through our Ace Loos division. Our range of portable toilets includes luxury VIP units, suitable for events and festivals, as well as standard units for construction sites and other industrial applications.
Our Values
At Ace Liftaway, we are committed to excellence in everything we do. Our team of experienced and trained staff is dedicated to providing exceptional customer service, ensuring that our customers receive the best possible experience. We believe in investing in our people, which is why we provide ongoing training and development opportunities to ensure that our staff is equipped to meet the evolving needs of our customers.
Sustainability is at the heart of our operations, and we strive to minimize our environmental impact through responsible waste management practices. Our state-of-the-art waste recycling facility enables us to recycle up to 90% of the waste we receive, reducing the amount of waste sent to landfills and promoting a more sustainable future.
Our Mission
Our mission is to provide innovative waste management solutions that exceed our customers' expectations, while promoting sustainability and minimizing our environmental footprint. We strive to be the go-to waste management partner for homeowners, trade and industrial clients, and event organizers in Hampshire and Wiltshire.
Excellent Customer Service
The majority of reviewers praised Ace Liftaway's customer service, highlighting the professionalism, politeness, and helpfulness of the team, including Steve Roberts, Becci D, Olly, Mel, Lauren, and Hannah. Many reviewers appreciated the prompt response to their queries, efficient delivery and collection of skips, and the accommodating nature of the staff.
Efficient and Reliable Service
Several reviewers commended Ace Liftaway's efficient and reliable service, including the timely delivery and collection of skips, friendly drivers, and the ability to accommodate special requests.
Positive Experiences
Many reviewers reported positive experiences with Ace Liftaway, citing the company's professionalism, reliability, and excellent customer service. Some reviewers appreciated the company's flexibility in accommodating their specific needs, such as delivering skips to tight locations or providing emergency services.
Negative Experiences
However, a few reviewers encountered issues with Ace Liftaway, including billing and collection problems, poor communication, and a lack of customer service.
Disputes and Complaints
A few reviewers expressed dissatisfaction with Ace Liftaway's handling of disputes and complaints. One reviewer reported a billing issue, while another reviewer was unhappy with the company's response to a collection problem.
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