Experience the art of comfort, where every piece is a piece of art
We are a passionate team of home furnishing enthusiasts based in Enniskillen, Ireland. With a strong belief in the power of beautifully crafted furniture and accessories to create lasting memories in your home, we're dedicated to offering a curated selection of top-notch products and exceptional customer service.
Our Vision
Our vision is to empower you to personalize your living space and make it a reflection of your unique style and individuality. We believe that your home should be a sanctuary of comfort, relaxation, and inspiration.
Our Values
- Quality and Design: We prioritize products that are crafted from high-quality materials and feature timeless designs that will elevate the aesthetic of your home.
- Exceptional Customer Service: Your satisfaction is our top priority. We are committed to providing personalized attention and guidance to ensure you find the perfect pieces for your home.
- Accessible Elegance: We offer a diverse range of products at competitive prices, making elegant design accessible to everyone.
1. Furniture and Accessory Sourcing
- Comprehensive consultation to understand your design preferences and needs
- Sourcing of premium furniture and accessories from renowned manufacturers
- Competitive pricing and delivery options available
2. Interior Design Consultations
- Collaborative approach to create a cohesive and functional interior design scheme
- Detailed space planning and layout recommendations
- Inspirational design boards and mood boards
3. Home Staging and Styling
- Professionally curated display of your furniture and accessories
- Creative arrangement and styling of your living space
- Expert advice on maximizing the visual impact of your home
4. Interior Design Workshops
- Interactive workshops to learn essential interior design principles
- Hands-on demonstrations and personalized guidance
- Opportunity to create your own unique design plan
5. Bespoke Furniture Design
- Custom-made furniture pieces to meet your specific requirements
- Collaborative collaboration with skilled artisans and designers
- Attention to detail and exceptional craftsmanship
Quality and Service
The majority of reviewers have had excellent experiences with Upstairs Downstairs, praising the quality and value of their furniture, as well as the friendly and helpful staff. Many reviewers have mentioned that they have purchased multiple items from the store over the years and have always been satisfied with the service and products.
Delivery and Assembly
Several reviewers have praised the delivery and assembly services provided by the store, with some mentioning that the delivery dates were convenient and the furniture was easy to assemble. One reviewer mentioned that the staff were very accommodating with delivery dates, which was a big plus for them.
Issues and Problems
Unfortunately, there have been some issues reported by a few reviewers. One reviewer had problems with an order, which was not delivered correctly and had to be rectified. Another reviewer found the staff to be unhelpful, and another reported that the goods were not delivered at all.
Conclusion
Overall, Upstairs Downstairs seems to have a strong reputation for providing high-quality furniture and excellent customer service. While there have been a few issues reported, it appears that these are rare and that the majority of customers have had positive experiences with the store.
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