Business Details
16 Years
experience
Emergency
services
Your Trusted Partner in Property Transactions
We are an established estate agency with over 15 years of experience serving clients in Basingstoke, Farnborough, and surrounding areas. Our approach combines deep local market knowledge with a commitment to transparency, attention to detail, and exceptional communication. We specialise in property sales, lettings, and valuations, treating every client like family and prioritising their needs throughout the process. Our team of professionals, including Managing Director Richard Low and Owner Directors across both offices, brings decades of combined expertise to ensure seamless property transactions. We pride ourselves on innovative marketing strategies, rigorous viewer screening, and proactive chain management to deliver stress-free outcomes.Recognised for our client-centric ethos, we offer tailored financial support and 24/7 emergency assistance to navigate challenges. Our accreditations, including Client Money Protection Scheme membership, underscore our dedication to ethical standards and client trust. Through consistent industry recognition and client testimonials, we demonstrate our authority in the regional property market, ensuring reliable, transparent, and efficient service for every client.
Services
Property Valuation
Property Sales
Lettings Management
Chain Handling
Emergency Maintenance
Details
- Year established: 2010
Highlights and features
- We have over 15 years of dedicated property expertise in Basingstoke and Farnborough.
- Our team provides 24/7 emergency maintenance support for landlords and tenants.
- We offer transparent fee structures with no hidden costs.
- Our proactive chain management reduces transaction delays by 40%.
- We combine innovative digital marketing with traditional client care methods.
Associations and certifications
- Client Money Protection Scheme
What people say
Excellent communication
Professional team
Stress-free process
Proactive support
Accurate valuations
Services
Property Valuation
Our expert valuations combine local market data with property-specific analysis to determine accurate pricing. We consider recent sales trends, property condition, and unique features to maximise returns. Clients receive detailed reports explaining valuation methodology and market positioning strategies.
Property Sales
We manage the complete sales process from marketing to completion. Our services include professional photography, targeted advertising campaigns, and rigorous buyer screening. Our team provides legal document guidance and negotiates offers to secure optimal outcomes for sellers.
Lettings Management
Our lettings service covers property preparation, tenant sourcing, and ongoing management. We conduct thorough tenant referencing, handle maintenance requests, and ensure compliance with housing regulations. Regular property inspections and financial reporting provide landlords with complete transparency.
Chain Handling
We specialise in managing complex property chains through proactive communication and problem-solving. Our team coordinates with solicitors and agents to resolve delays, track progress daily, and implement contingency plans when issues arise to maintain transaction momentum.
Emergency Maintenance
Available 24/7 for critical property issues, our emergency service addresses plumbing failures, electrical faults, and security breaches. We dispatch certified contractors promptly and provide real-time updates to property owners during resolution processes.
People
Richard Low
Managing Director
With 25 years in real estate, Richard leads our strategic direction and client service standards. He oversees operations across both offices and maintains direct client relationships.
Oliver Brooks
Basingstoke Owner Director
Oliver manages the Basingstoke office with 18 years of local property expertise. He specialises in complex sales transactions and client relationship management.
Kevin Cheesman
Sales Manager
Kevin coordinates our sales team with 12 years of experience in residential property. He focuses on achieving optimal sale prices through strategic marketing.
Sienna Bridges
Lettings Consultant
Sienna manages rental properties with particular expertise in tenant relations and property presentation. She has placed over 300 tenants in the last five years.
Jonathan Ford
Lettings Manager
Jonathan oversees our lettings operations with specialist knowledge of landlord regulations. He ensures compliance and provides strategic advice on rental yields.
Questions
What fees do you charge for property sales?
Our sales fees range from 1.5% to 2.5% of the sale price, with no hidden charges. We provide full cost breakdowns before instruction.
How quickly can you arrange a property valuation?
We offer free valuations within 24 hours of contact, with both virtual and in-person options available at your convenience.
Do you provide rental guarantees for landlords?
We offer rent protection insurance options and thorough tenant referencing to minimise income risks for property owners.
What happens if maintenance issues occur outside office hours?
Our 24/7 emergency service handles urgent repairs with direct contact to our on-call contractors for immediate resolution.
How do you market properties effectively?
We use professional photography, 3D virtual tours, and targeted online campaigns across major property portals and social media platforms.
Can you assist with chain-free property transactions?
Yes, we specialise in managing both chain-dependent and chain-free transactions, implementing strategies to accelerate completion timelines.
