Where Quality, Choice and Affordability come together
Our company is a trusted supplier of high-quality building materials, landscaping products, and timber supplies to homeowners, contractors, and businesses throughout the region. Established on the principles of quality, affordability, and exceptional customer service, we have become a leading destination for building essentials and innovative solutions.
Building & Timber Materials
We provide an extensive range of building materials to meet your project needs, including bricks, blocks, aggregates, cements, plasterboards, insulation materials, and more. We also offer a wide variety of timber products such as sawn timber, treated timber, plywood, MDF, and structural timbers.
Landscaping & Design
Our landscaping division offers a comprehensive range of landscaping materials, artificial grass, and garden supplies. We help you create stunning outdoor spaces, ranging from small garden makeovers to large-scale landscaping projects.
Display & Events
We proudly display a selection of high-quality building materials and landscaping products in our showroom. This allows you to visualize products and get inspired for your next project. We also offer consultancy services to help you choose the right materials for your specific needs.
Meet the Team
Our dedicated team of professionals is highly skilled and experienced, passionate about providing exceptional customer service and delivering quality products. We are committed to understanding your needs and providing personalized solutions to meet them.
Responsibly Sourced Timber
We prioritize sustainable practices and source timber from responsibly managed forests. We are committed to minimizing our environmental impact and working towards a greener future.
Credit Accounts & More
We understand the need for flexibility and convenience. That's why we offer credit accounts to qualified customers, allowing you to manage your projects efficiently. We also provide delivery services and technical support to ensure your satisfaction.
Customer Service
IBT merchants receive widespread praise for their exceptional customer service. Many reviewers commend the helpful and knowledgeable staff, who go above and beyond to assist with queries and provide expert advice. The company's customer service team is also praised for being quick to respond to phone calls and emails.
Quality of Products
The quality of the products sold by IBT is also consistently praised. Reviewers rave about the great quality of the wood and the competitive prices. The company's ability to deliver a wide range of building supplies promptly and efficiently is also commended.
Ordering and Delivery
IBT's ordering and delivery process is smooth and efficient. Reviewers praise the company's flexibility and ability to accommodate last-minute changes to orders. The delivery drivers are also praised for their professionalism and helpfulness.
Negatives
One reviewer had a disappointing experience with IBT, reporting poor service and a lack of interest in resolving an issue. The reviewer was left waiting for a refund and was ultimately unsatisfied with the company's handling of the situation.
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