Business Details
Emergency
services
Your Trusted HVAC Partner in Ashford, Kent
Established with over 30 years of expertise in the domestic and commercial heating industry, The Boiler Engineer specialises in gas, oil, and LPG boiler installations, air conditioning systems, and renewable energy solutions. Our team of Gas Safe and Oftec registered engineers delivers tailored services across South East Kent, including Ashford, Tenterden, and Folkestone. As an approved installer for leading manufacturers like Worcester Bosch and Grant UK, we provide extended guarantees and access to industry-leading after-sales support.Our commitment to quality is reflected in our partnerships with Checkatrade and Which Approved Trusted Traders, alongside our Financial Conduct Authority authorisation for finance options. We prioritise customer satisfaction through transparent communication, prompt emergency response, and environmentally conscious practices, ensuring reliable, energy-efficient solutions for every client.
Services
Boiler Installations
Heating Services
Air Conditioning
Commercial Services
Boiler Repairs
Highlights and features
- Over 30 years of experience in domestic and commercial heating
- Gas Safe and Oftec registered engineers for safety compliance
- Approved installer for Worcester Bosch, Grant UK, and Baxi
- 0% finance options available on new boiler installations
- 7-12 year manufacturer parts and labour guarantees
Associations and certifications
- Gas Safe Register
- Oftec
- Checkatrade
- Which Approved Trusted Traders
- Financial Conduct Authority
What people say
Excellent service
Fantastic and friendly
Punctual and efficient
Knowledgeable and efficient
Highly recommend
Services
Boiler Services
We provide comprehensive boiler services including gas, oil, and LPG installations, repairs, and safety inspections. Our Gas Safe and Oftec registered engineers ensure compliance and efficiency. With partnerships with leading manufacturers, we offer 7-12 year guarantees and 0% finance options for new installations.
Heating Services
Our heating services cover full system design, underfloor heating, and control upgrades. We specialise in renewable solutions like heat pumps and energy-efficient systems. Regular maintenance contracts ensure optimal performance, while powerflushing and filter installations maintain system longevity and efficiency.
Air Conditioning
We offer air conditioning installations, servicing, and repairs for residential and commercial properties. Partnering with TBE Air Conditioning, we supply systems from Bosch, Daikin, and Mitsubishi. Our services include indoor air quality solutions, duct cleaning, and energy-efficient upgrades to reduce environmental impact.
Commercial Services
Specialising in commercial boiler installations and maintenance, we serve hospitals, schools, and hotels. Our engineers provide reactive maintenance, plant room design, and extended guarantees. With manufacturer accreditations, we ensure minimal downtime and compliance with industry standards for business-critical heating systems.
Boiler Care Cover
Our Boiler Care Cover starts at 8 per month, offering annual servicing, priority repairs, and breakdown assistance. These plans extend equipment lifespan and maintain warranty validity. Customers benefit from predictable costs and peace of mind with regular professional maintenance by certified engineers.
People
Wayne Chapman
Managing Director
With over 30 years in the heating industry, Wayne leads our Gas Safe and Oftec registered team. He ensures high standards through manufacturer partnerships and customer-focused service. Wayne personally oversees complaint resolution and maintains our environmental commitments.
Conner
Engineer
Conner provides punctual, confident boiler servicing and repairs. He maintains older systems under warranty and communicates clearly with homeowners. His work reflects our commitment to technical expertise and customer satisfaction across domestic installations.
Questions
Are your engineers qualified to work on gas boilers?
Yes, all our engineers are Gas Safe and Oftec registered, ensuring compliance and safety for all gas, oil, and LPG boiler work.
Do you offer financing options for new boilers?
We provide 0% finance for 24 months and 10-year 13.9% APR options on selected boiler installations, subject to credit approval.
What areas do you cover?
We serve Ashford, Tenterden, Folkestone, Hythe, Dymchurch, Romney Marsh, and surrounding areas in South East Kent.
Can you service commercial boiler systems?
Yes, we specialise in commercial boiler installations, maintenance, and emergency repairs for businesses including hotels, schools, and healthcare facilities.
What guarantees do you offer?
New boiler installations come with 7-12 year manufacturer parts and labour guarantees, depending on the model and finance option selected.
Do you provide emergency boiler repairs?
We offer prompt emergency response services to minimise disruption, available outside regular hours for urgent heating system failures.
