Experience the Art of Cleaning, Perfected.
Our Story
At John Frederick Ltd, we take pride in being one of the most trusted and experienced cleaning services in London. With over 90 years of expertise, we have established ourselves as the go-to experts for carpet, rug, curtain, and upholstery cleaning, as well as restoration and repair services. Our commitment to delivering exceptional results and unparalleled customer service has earned us a reputation as one of the most reliable and efficient cleaning companies in the industry.
Our Mission
Our mission is to provide our customers with the highest level of service, quality, and attention to detail, ensuring that their homes, offices, and establishments are presented in the best possible light. We understand the importance of maintaining a clean and hygienic environment, and we strive to exceed our customers' expectations by delivering timely, efficient, and cost-effective solutions.
Our Services
Our extensive range of services includes carpet cleaning, rug restoration and repairs, upholstery and sofa cleaning, curtain cleaning, blind cleaning, .ultrasonic blind cleaning, curtain take down and re-hanging, curtain alterations, and carpet and flooring supplies. Whether you're a homeowner, business owner, or institution, we have the expertise and resources to cater to your specific needs.
Our Expertise
With decades of experience, our highly trained and skilled team is dedicated to providing top-notch services that meet the highest standards of quality and excellence. Our state-of-the-art equipment, eco-friendly cleaning solutions, and commitment to sustainability ensure that we deliver exceptional results that not only meet but exceed our customers' expectations.
Our Values
At John Frederick Ltd, we value our customers, our people, and the environment. We believe in building long-term relationships, fostering a culture of excellence, and promoting sustainability in everything we do.
Our Commitment
We are committed to delivering exceptional service, quality, and value to our customers, while maintaining the highest standards of integrity, trust, and reliability. We strive to continuously improve our services, processes, and practices to ensure that we remain at the forefront of the cleaning industry.
Overview of John Frederick Ltd Reviews
Excellent Service and Quality Workmanship
The majority of reviewers praised John Frederick Ltd for their excellent service, professionalism, and high-quality workmanship. Many reviewers appreciated the attention to detail, friendliness, and humility of the staff, particularly Charlie. The company's ability to deliver exceptional results, from cleaning and fitting curtains to carpet cleaning and installation, was consistently praised.
Staff and Customer Service
The staff, including Charlie, Mark, and Conrad, were commended for their professionalism, politeness, and helpfulness. Reviewers appreciated the personalized service, which made them feel valued and treated properly.
Areas of Excellence
- Cleaning and fitting curtains and carpets
- Professional and friendly staff
- Attention to detail and personalized service
- High-quality workmanship and materials
Negative Experiences
However, a few reviewers expressed disappointment and frustration with their experiences. Some issues included ruined or damaged curtains, inadequate cleaning, and poor customer service.
Areas for Improvement
- Quality control and attention to detail
- Customer service and communication
- Handling of complaints and issues
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