Preserving your memories, one frame at a time.
Here at Grays Picture Framers Ltd, we are proud to be one of Carlisle's oldest established businesses, with a rich history dating back to the late 1800s. Our present owner, David Scott, has over 41 years of experience in the industry, and has been passionate about providing expert and professional picture framing services to the local community.
With a proven record of customer satisfaction, we use only the highest quality materials to ensure that your artwork is preserved and showcased to its fullest potential. Our bespoke framing service is designed to provide a personal and friendly approach, where we take the time to understand your needs and offer expert advice to ensure that your artwork is framed to perfection.
Our Services
We offer a comprehensive range of picture framing services, including bespoke framing, mounts, glass, and gallery services. Our showroom boasts a varied selection of artwork from local artists, with pieces available for sale and purchase. Whether you're looking to frame a precious family heirloom, a piece of artwork, or a cherished memory, we have the expertise and experience to ensure that it is done to the highest standard.
Our framing service includes a vast selection of mouldings, with over 350 samples on display, as well as numerous catalogues offering an even wider selection. We also offer decorative swept frames, oval and circular frames, and multi-aperture mounts to cater for multiple pictures. Our mounts are made from high-quality white core materials, ensuring that they will never fade or brown, and we offer a range of colours to choose from.
In addition to our framing and mounting services, we also offer a range of glass options, including clear float glass, conservation clear glass, and water white glass, each designed to provide the perfect level of UV protection and clarity for your artwork.
Our Commitment
At Grays Picture Framers Ltd, we are committed to providing a personal and friendly service, where we take the time to understand your needs and offer expert advice to ensure that your artwork is framed to perfection. We pride ourselves on our attention to detail, and our commitment to using only the highest quality materials to ensure that your artwork is preserved and showcased to its fullest potential.
Our History
Grays Picture Framers Ltd has a rich history dating back to the late 1800s, when it was first established on Blackfriars Street. Over the years, the business has evolved and grown, moving to Scotch Street and eventually merging with the workshop on West Tower Street, where it remains today. Throughout its history, Grays Picture Framers Ltd has remained committed to providing expert and professional picture framing services to the local community.
Overall Impression
The majority of the reviews for Grays Framers are overwhelmingly positive, with customers praising the high-quality work, excellent customer service, and reasonable prices. The staff, particularly David, are commended for their friendly and welcoming nature, as well as their expertise in choosing the perfect mounts and frames.
Customer Satisfaction
Customers are extremely satisfied with the service provided by Grays Framers. They appreciate the attention to detail and the time taken to ensure that each piece of artwork is framed to perfection. Many customers have returned for multiple services and continue to recommend Grays Framers to others.
Quality of Work
The quality of the framing work is consistently praised by customers, with many describing the results as "stunning" and "immaculate". The staff's expertise and eye for colour are particularly highlighted, ensuring that the frames complement the artwork beautifully.
Customer Service
The customer service at Grays Framers is highly praised, with staff being described as friendly, welcoming, and professional. The staff are willing to take the time to help customers choose the perfect frame and mount, making the experience enjoyable and stress-free.
Negative Feedback
Unfortunately, there was one negative review where a customer had a poor experience due to rude behaviour from an employee. However, this seems to be an isolated incident, and the majority of customers have had positive experiences with the staff.
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