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At Cramond Residence, we take pride in providing exceptional care and support to our residents, in a luxurious and comfortable environment. Our team of highly trained professionals is dedicated to delivering personalized care plans, tailored to meet the unique needs and preferences of each individual. Whether you or a loved one require long-term residential care, short-term respite care, or recuperation care, we offer a range of services designed to promote independence, dignity, and fulfillment.
Our Services
Our comprehensive care packages include 24/7 professional care, delicious and nutritious meals, and a range of activities and entertainment options to enhance our residents' lifestyle. We understand the importance of individuality, which is why we offer personalized care plans, tailored to meet the specific needs and preferences of each resident. Our services include:
- Residential Care: Providing long-term care and support for those who require assistance with daily living activities.
- Respite Care: Offering short-term care packages, from one week to three months, to provide a break for carers and loved ones.
- Recuperation Care: Supporting individuals who require temporary care and support following a hospital stay.
- Dementia Care: Providing specialized care and support for those living with dementia.
- Palliative Care: Offering terminal care and support for those in need.
Our Residence
Cramond Residence is a luxury care environment that offers the comfort and friendliness of home. Our beautifully designed facilities provide a warm and welcoming atmosphere, with ample space for socializing, relaxation, and recreation. Our residents enjoy a range of amenities, including beautifully landscaped gardens, a hair salon, and a library. We strive to create a sense of community, where our residents feel valued, respected, and supported.
Our Team
Our highly trained team is dedicated to providing exceptional care and support to our residents. We believe in ongoing training and development, ensuring that our team is equipped to meet the changing needs of our residents. Our team members are passionate about providing compassionate care, and are committed to enhancing the lives of those we care for.
Facilities and Care
Most reviewers praised the exceptional facilities and care provided by Cramond, including the beautiful and well-maintained building, abundance of activities for residents, and well-catered food and drink.
Staff
The staff at Cramond were consistently praised for their wonderful, friendly, kind, and professional service. They were described as going above and beyond to care for the residents, and providing emotional support and TLC.
Disability and Accessibility
However, one reviewer highlighted some accessibility issues, such as non-flat thresholds, a high sink, and a difficult-to-operate toilet roll holder, making it unsuitable for wheelchair users.
Manager and Communication
One reviewer had a negative experience with the manager, Christian, who failed to deliver on promises and was unresponsive to concerns.
Special Occasions
Another reviewer was disappointed that nothing was prepared for their friend's 83rd birthday, despite advanced notice.
Value for Money
One reviewer questioned the high cost of care at Cramond, suggesting that it was not justified by the services provided.
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