At Collegiate, we pride ourselves on being the leading provider of student accommodation in the UK and Europe. With a passion for delivering exceptional student experiences, we create stand-out living environments that reflect your ambition, enhance your wellbeing, and support your studies. Our award-winning accommodation is designed with student wellbeing in mind, ensuring the best study and social environments for a balanced work/life university living experience.
Our Services
We believe that student living should be more than just a place to sleep. That's why we offer an all-inclusive rent that takes away the hassle of extra bills and admin costs, allowing you to focus on what matters most - your studies and making unforgettable memories. Our properties are carefully designed to provide sleek living spaces, bold social areas, and superior features throughout, ensuring that you have everything you need to thrive.
Our Locations
With properties in Birmingham, Bristol, Cambridge, Cardiff, Cheltenham, Chester, Coventry, Derby, Exeter, Gloucester, Ipswich, Leicester, London, Norwich, Nottingham, Portsmouth, Sheffield, Southampton, and Winchester, we have the UK covered. Whether you're looking for the vibrant city life of London or the tranquil atmosphere of Gloucester, we have the perfect location for you.
Our Commitment
At Collegiate, we're committed to providing more than just a roof over your head. We want to create a community that supports your academic success, your wellbeing, and your social life. That's why we offer a range of services, from social events to wellbeing initiatives, designed to help you make the most of your university experience.
Our Promise
We promise to provide a safe, comfortable, and inspiring living environment that allows you to be your best self. With our dedicated team, cutting-edge security measures, and commitment to student wellbeing, you can trust that you're in good hands with Collegiate.
Poor Service and Maintenance
The reviewers express extreme dissatisfaction with the service and maintenance provided by the accommodation company. The lifts have been broken for extended periods, with one reviewer stating that it has been out of order for 12 weeks. The maintenance team is slow to respond, and sometimes takes months to address issues.
Lack of Care and Concern
The reviewers feel that the company is only interested in making a profit and does not care about the well-being of its residents. The company's head office is unresponsive to complaints, and the staff are often rude and unhelpful.
Unresolved Issues
The reviewers have experienced a range of unresolved issues, including broken doors, flooded buildings, and unaddressed maintenance requests. The company's response to these issues is often inadequate, with reviewers receiving generic responses or being ignored altogether.
Financial Issues
Several reviewers have experienced difficulties in getting refunds, with one reviewer waiting for six months for a deposit refund. The company's handling of financial matters is seen as untrustworthy and inefficient.
Poor Value for Money
The reviewers feel that the accommodation is not worth the high fees charged. The facilities are often in a poor state of repair, and the company is unresponsive to complaints about the condition of the accommodation.
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