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A Family-Run Business with Decades of Experience
Aqua Rod (South West) Ltd has been safeguarding the flow of homes and businesses in Cornwall and Devon since 2001. Founded by Andrew and Julie Proud, the company has evolved into a leading drainage solution provider, offering comprehensive services to both domestic and commercial customers.
Dedicated to Excellence in Drainage Solutions
Our team of highly skilled engineers are equipped to tackle any drainage issue, from minor blockages to complex emergencies. We utilise advanced technology and equipment, coupled with extensive experience, to provide efficient repairs and installations.
Commercial Drainage Solutions and Maintenance
We understand the crucial role of reliable drainage systems for businesses. Our comprehensive services cater to:
- Blocked Drains: Clearing and unclogging all types of drains, using high-pressure water jetting and other industry-leading methods.
- Commercial Surveys: Thorough assessments of drain systems to identify potential problems and recommend tailored solutions.
- Commercial Septic Tank Emptying: Regular emptying and maintenance of septic tanks to prevent costly failures and ensure environmental compliance.
Comprehensive Domestic Drainage Services
For homeowners, we offer:
- Drainage Surveys: Identify and diagnose the source of drain problems.
- Septic Tank Emptying & Tanker Services: Ensure proper disposal and treatment of wastewater.
- Repair, Installation & Maintenance: Addressing a wide range of issues, from leaky faucets to complete drain system overhaul.
Quality You Can Trust
When you choose Aqua Rod (South West) Ltd, you can expect:
- Responsive Customer Service: We respond to emergencies 24/7 and prioritize urgent repairs.
- Professional Expertise: Our engineers are highly qualified and experienced in all aspects of drainage management.
- Quality Materials: We use only the highest quality materials and equipment to ensure lasting solutions.
Join our growing list of satisfied customers and experience the Aqua Rod (South West) Ltd difference!
Company Reputation
Aqua Rod, a company in Cornwall, has received a mixed bag of reviews from its customers. While some have praised the company's professionalism and efficiency, others have expressed disappointment and frustration with their services.
Positive Experiences
Reviews from satisfied customers highlight the company's friendly and professional team, quick and efficient service, and ability to fix problems with minimal fuss. Some customers have also appreciated the company's willingness to help, even when they couldn't directly solve the issue.
Negative Experiences
On the other hand, some customers have had negative experiences with Aqua Rod, citing issues with noisy manhole covers, missed payments, and poor treatment of employees. Some have also felt misled by the company's claims of major drainage issues that turned out to be unfounded.
Specific Issues
Some specific issues mentioned in the reviews include the fitting of noisy manhole covers, missed payments, and poor employee treatment. There are also concerns about the company's response to customer complaints, with some feeling that their issues were not taken seriously.
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