Transforming Your Home, One Roofline at a Time
A Leader in Retail & Leisure Solutions
Retail Associates has been a trusted partner for businesses across the retail and leisure sectors since 1996. We specialize in providing innovative products and comprehensive support services to empower our clients to achieve operational excellence and enhance customer experience.
Our Expertise and Capabilities
We offer a comprehensive range of services across various domains, including:
Product & Equipment
- Entrance turnstiles & gates
- Tripod turnstiles
- Pedestrian speed lanes & speed gates
- Retail entrance solutions
- Automatic security & car park barriers
- Full height turnstiles & road blockers
Design & Development
- Custom design & manufacture of unique solutions
- Development & implementation of comprehensive strategies
Maintenance & Support
- Essential maintenance contracts for optimal performance
- Reactive & preventative maintenance services
- Spares and technical support
Innovation & Expertise
- Intelligent Queue Management (IQM) system for improved customer flow
- Extensive experience in large-scale projects for major retailers & leisure providers
Customer-Centric Approach
- Dedicated team of experts to understand your unique needs
- Collaborative approach to ensure seamless implementation & support
- Responsive customer service & transparent communication
Our Commitment
Our goal is to empower businesses with reliable solutions, exceptional service, and ongoing support to achieve success in today's competitive landscape. We are committed to:
- Providing industry-leading products & innovative solutions
- Delivering exceptional customer service & building lasting partnerships
- Continuously innovating & exceeding expectations
Overall Experience
The majority of the reviewers had a positive experience with this company, commending their professional service and efficiency. Each of the 5-star reviews highlighted the company's ability to provide excellent customer service, with one reviewer stating that they would "wholeheartedly" recommend the company.
Professionalism
The reviewers praised the company's professionalism, with one reviewer saying they were "quick with their installations" and another commenting that they were "professional to deal with". This suggests that the company has a reputation for being reliable and efficient in their work.
Inefficiencies and Issues
One reviewer, however, had a vastly different experience. They gave the company a 1-star rating and described it as "the worst shopfitting company to work for". They criticized the company for having "too many middle men living off the grafters" and suggested that they were backstabbers who only look out for themselves.
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