Website Call now
Website
Call

Pioneering drainage solutions for a sustainable future

At Kwik Jet Home Services, we take great pride in our mission to serve and maintain properties with distinction as London's leading drainage specialist. Our story began in Fulham when Michael's father and his partner opened a refurbishment and maintenance company, which through word of mouth, trust, and commitment expanded to the prestigious areas of Chelsea and Knightsbridge. After our father's retirement, Michael and his partner Yvonne took over the business and expanded into the drainage sector, leading to the formation of Kwik Jet in 1993.

Kwik Jet is now a family-run business that has grown to become one of London's leading specialists in the drainage and plumbing sector. We offer a fast and reliable wastewater service, and our personal and industry experience, coupled with our commitment to sustainability, positions us for continued growth and positive contributions to the environment.

Our Services

We specialise in local drainage expertise and offer a range of services to help maintain properties in London. Our services include:

  • CCTV Surveys: We use the latest technology to conduct detailed surveys of drains and sewers, allowing us to diagnose and resolve issues quickly and efficiently.
  • Blocked Drains: Our team of experts can quickly clear blocked drains, preventing damage and ensuring that properties remain safe and functional.
  • Blocked Wastes: We can quickly and efficiently clear blocked wastes, helping to prevent damage and maintain the functionality of properties.
  • Maintenance: Our maintenance services help prevent issues from occurring in the first place, reducing the need for costly repairs and ensuring that properties remain safe and functional.

Meet the Team

Our team is made up of experienced and dedicated professionals who are committed to providing the highest level of service possible. Our team includes:

  • Michael Morris, Director: Michael started working in the family business at the age of 18 and has over 40 years of experience in the industry. He is committed to growing the business and forming long-lasting relationships with clients.
  • James Gray, Lead Drainage Engineer: James has been working and living in London for many years and is an experienced drainage engineer. He is committed to providing excellent service to clients and growing the family business.
  • Aaron Gardiner, Senior Drainage Engineer: Aaron has been with Kwik Jet since 2001 and has a wealth of drainage and area knowledge. He is hard working and a valued member of the team.
  • Morgan Gray, Operations & Sustainability Manager: Morgan is responsible for coordinating meetings, appointments, and workload, and is the first point of contact between Kwik Jet and its clients. He is committed to continued growth and Kwik Jet's positive contrition to a sustainable future.
  • Gary Moore, Drainage Engineer: Gary is an experienced drainage engineer who joined Kwik Jet in 2017. He is committed to providing excellent service to clients and is a valued member of the team.
Reviews
Positive: The vast majority of reviewers have expressed satisfaction with Kwik Jet's services, praising their punctuality, courtesy, knowledge, and ability to fix complex issues quickly and efficiently.
Negative: Some reviewers have experienced poor customer service, particularly with respect to queue-jumping and a lack of consideration for other passengers.

Quality of Service

Kwik Jet has demonstrated exceptional service to its customers. Reviewers have praised the punctuality, courtesy, and knowledge of their teams, making them a pleasant experience to have around. The company has shown its capability to handle various issues, from drain clearance to blockages.

Customer Service

While some customers have appreciated the efficient and knowledgeable service, there have been instances of poor customer service. One reviewer, Marc Marsilio, was frustrated with a driver who attempted to cut in line on Putney Bridge, causing inconvenience to other passengers, including two crying babies.

Work Quality

Kwik Jet's work quality has been consistently good, as demonstrated by reviewers who have appreciated the company's ability to fix complex issues, such as blocked drains, quickly and efficiently. Reviewers have also praised the value for money and the ability to clear blockages without making a mess.

General Feedback

The majority of reviewers have been extremely satisfied with Kwik Jet's services, praising the quality of work, customer service, and value for money. However, there have been instances of poor customer service, which need to be addressed.

Review Kwik Jet

Be the first to review Kwik Jet.

Write a Review