Book with confidence, travel with ease.
At Ibis Cars, we pride ourselves on being a leading Private Hire Vehicle Operator, providing exceptional Minicar and Private Services in and around Chiswick, Brentford, and Hammersmith. Our commitment to safety, security, and reliability has earned us a reputation as one of the most trusted and efficient transportation companies in the region.
Our Services
We understand the importance of getting where you need to go, efficiently and safely. That's why we offer a range of services to cater to your unique needs. From Airport Transfers to and from the UK's major airports, to Courier Services for your valuable packages and documents, we've got you covered. Our Executive Travel service ensures that you arrive at your destination in style and comfort, while our Text a Minicar service makes booking a ride easier than ever.
Our fleet of vehicles is meticulously maintained to ensure that you arrive at your destination in comfort and safety. Our drivers are licensed by Transport for London, and have undergone rigorous background checks, medical checks, and topographical tests to ensure that they know the area like the back of their hand. We take pride in our drivers' excellent knowledge of the local area, which enables them to take the most efficient routes, ensuring that you arrive at your destination quickly and safely.
We're committed to providing you with a hassle-free experience, which is why we've made booking online easy and convenient. Simply enter your pickup and drop-off locations, choose your preferred vehicle, and we'll take care of the rest. You'll receive a confirmation email with your booking details, and our driver will arrive at your doorstep at the scheduled time.
Why Choose Ibis Cars?
Our dedication to your safety and security is unmatched. We place the utmost importance on ensuring that our drivers are licensed, insured, and thoroughly vetted. We also take pride in our customer service, which is why we encourage feedback and have a dedicated team to handle any concerns or complaints you may have.
Whether you're a local resident, a business traveler, or a tourist, we're confident that our services will meet and exceed your expectations. So why wait? Book online today and experience the Ibis Cars difference for yourself.
Service Quality and Reliability
- Several customers, including Hazel Morris, Wendy Conway, and Helen Quinn, have reported that the taxi company provides excellent service, is reliable, and offers good value for money. These customers have praised the drivers for being friendly, polite, and punctual. They have also mentioned that the company's pricing is fair and competitive.
- However, there have been a few instances where the service was not up to the mark. For instance, Steve B. had a disappointing experience with the driver arriving early but at the wrong location, leading to a delay. Steve also found the driver's erratic driving style unsettling.
- A. K. has vouched for the company's reliability, stating that they have been using the service for many years without any issues. They have also suggested that negative reviews might be from rival firms.
- Qype User Eileen rated the company 4 stars, appreciating their reliability and reasonable prices. Qype User Nathan gave a 5-star rating, praising the company for their consistent punctuality, friendly drivers, and competitive pricing.
Customer Service
- Tracey Williams had a negative experience with the company when they hung up on her after she requested a ride due to an injury. This incident reflects poorly on the company's customer service.
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