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Welcome to Crown Alterations, a family-owned and managed clothing alterations and Dry Cleaning business, dedicated to serving the community of Woking and the surrounding towns and villages. With over five decades of collective experience, we have established ourselves as the trusted experts in transforming clothes to fit perfectly and reflect your unique style. At Crown Alterations, we believe that your clothes should be an expression of your personality and confidence.
Our Vision
Our vision is to provide exceptional clothing alterations and dry cleaning services that surpass our customers' expectations. We strive to create a warm and welcoming atmosphere, where customers feel valued and appreciated. Our skilled team of alteration specialists brings a wealth of expertise to every garment we handle, ensuring meticulous attention to detail and a flawless outcome.
What Sets Us Apart
What sets us apart is our unwavering commitment to exceptional customer service. As a family-owned business, we prioritize building strong relationships with our clients. We take the time to understand your individual preferences and requirements, working closely with you to deliver tailored solutions that exceed your expectations. Your satisfaction is our utmost priority, and we go above and beyond to ensure you leave our studio feeling confident and delighted with the results.
Services
We offer a range of services to cater to your specific needs:
- Clothing Alterations: From simple to complex designs, we can alter any type of garment to fit your unique style.
- Dry Cleaning Services: Our experienced team uses state-of-the-art equipment to ensure your clothes look their best.
- Press & Ironing Services: We can remove wrinkles and creases from your clothes, leaving them looking crisp and professional.
- Specialist Items: We can clean, alter, and repair a wide range of specialist items, including curtains, rugs, horse blankets, leather, suede, handbags, and more.
- Custom Service: We offer a bespoke service, where we work closely with you to design and create bespoke clothing that reflects your unique style.
At Crown Alterations, we understand the importance of quality and attention to detail. Our team of experts has years of experience and are dedicated to providing the highest quality care and standards of service. We pride ourselves on our commitment to precision, quality, and exceptional customer service.
Testimonials
Don't just take our word for it - our customers rave about our services. Check out our testimonials page to read what they have to say about their experiences with us.
Excellent Alterations and Service
The reviewers have spoken highly of Crown Alterations, praising their excellent service, fast turnaround time, and perfect alterations. Many have had their garments altered with great skill and attention to detail, with some even recommending the shop to others.
Reasonable Prices and Professional Approach
Several reviewers have noted that the prices are reasonable, with one even commenting on the excellent value for money. The staff are also described as friendly, polite, and professional.
One Negative Experience
However, not all experiences have been positive. One reviewer had a terrible customer service experience, claiming that the shop tried to charge them extra for a service that was not provided. Another reviewer was unhappy with the quality of the work, stating that it was too big.
Disappointing Customer Service
Some reviewers have noted that the customer service at Crown Alterations can be subpar. One reviewer was quoted a higher price than initially agreed upon, while another was argumentative and unhelpful.
Overall Quality of Work
The majority of reviewers have been extremely happy with the quality of the work at Crown Alterations. From repairing damaged garments to creating custom alterations, the staff have delivered excellent results.
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