Escape to the Countryside
At NCPI Solutions, we pride ourselves on being a leading provider of facilities maintenance and building services. With decades of experience and a proven track record, we have established ourselves as a trusted partner for businesses across the country. Our team of expert engineers and management professionals are dedicated to delivering high-quality services that meet the growing demands of modern buildings and infrastructure management.
Our History
NCPI Solutions was founded in 2001 with a focus on the design, installation, and maintenance of specialist building services. Over the years, we have expanded our core activities to encompass a fully comprehensive range of building services, including design and project management skills. Our management team, comprising experienced engineers, has played a crucial role in driving our growth and success.
Our Services
We offer an extensive range of building services, including:
- Facilities Maintenance
- Building Services
- Design and Project Management
- CCTV Systems
- Office Refurbishment
- Air Conditioning
- Renewable Energy Solutions
- Access Control
- Data Centres
- Safety Monitoring
Our philosophy is to enter into long-term partnerships with our clients, providing them with cost-effective solutions to develop, run, and operate their buildings and facilities. We aim to remove the day-to-day problems encountered by our clients, allowing them to focus on their core business.
Our Expertise
As an accredited Advanced MOBOTIX Partner, we specialize in security and CCTV installation, partnering with leading brands to provide high-quality solutions. Our engineers are trained in all aspects of the services we offer and are able to attend site within two hours or less, 7 days a week, 24 hours a day. Our call centre is manned around the clock, providing an instant response to any query or issue.
Our Commitment
At NCPI Solutions, we are committed to providing exceptional service, quality, and safety. We are members of the Chartered Institute of Building Services Engineers and other professional organizations, demonstrating our commitment to excellence in our industry.
Positive Customer Experiences
NCPI Solutions has been praised for their efficient customer service and professionalism. Steve Cox and Andy Fawkes have both had positive experiences with the company, with Cox stating that they provided a "pleasant experience" with "great customer service". Fawkes has worked with NCPI Solutions for 10 years and has always found them to be professional and efficient.
Negative Customer Experiences
On the other hand, Ruxandra Vitale and Dawn Robinson have had nightmare experiences with the company. Vitale felt that NCPI Solutions was unprofessional and rude, and accused them of not bothering to attend a site visit to give an accurate quote. She also stated that the company's emails were poorly written and lacked proper punctuation and spelling. Robinson had a similar experience, with the CEO, Martin Lewis, failing to respond to her emails and not turning up to a scheduled meeting. She felt that the company's customer service was appalling and that they prioritized their own workload over responding to customer concerns.
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