Transforming Your Home, One Window at a Time
A Trusted Insurance Broker Committed to Excellent Service
FLC Insurance Services Ltd has been a trusted provider of insurance solutions since 2003. Founded on the principles of integrity, transparency, and personalized customer care, we have grown steadily through recommendations and referrals. Our dedicated team works diligently to empower our clients with tailored insurance solutions that meet their unique needs and aspirations.
What We Do
We offer a comprehensive range of general and specialist insurance products covering both personal and commercial needs. Our services include:
Individual Insurance
- Private car insurance
- Home insurance
- Temporary motor cover
- Learner driver insurance
Commercial Insurance
- Shop, cafe & retail insurance
- Restaurant & takeaway insurance
- Tradesmen & contractors insurance
- Directors & office insurance
- Professional indemnity insurance
Additional Solutions
- Motor fleet insurance
- Motor trade insurance
- Breakdown cover
- Excess protection
- Windscreen cover
Our Approach
At FLC Insurance Services, we take pride in our personalized approach to insurance. We take the time to understand your unique needs and risks, before tailoring a plan that comprehensively protects you at competitive prices. Our team works with leading UK insurers to offer you a wide range of options to choose from.
Our Values
Our core values guide our actions and interactions:
- Integrity: We uphold the highest ethical standards and act with transparency in all our dealings.
- Customer Focus: We are committed to understanding your needs and providing solutions that exceed your expectations.
- Efficiency: We strive for seamless and streamlined processes to ensure a positive customer experience.
- Quality: We maintain high standards for our services and continuously work to improve our offerings.
Review Summary
The provided reviews reveal a mixed reaction to the company's service. The primary concern is the company's handling of payments, with one reviewer expressing frustration over unconsented bank account access. On the other hand, there are positive reviews highlighting the excellent staff and friendly service.
Payment Concerns
Author Gina Caiozzo rated the company with 1 star, expressing dissatisfaction with their payment processing methods. She claims that the company accesses her bank account without consent, processing payments at their discretion. This has led to a lack of trust and a perception of unprofessional conduct.
Positive Feedback
However, not all reviews are negative. Authors Mohammad Ashraf and Sk Khanum have given the company a 5-star rating, praising the staff for their helpfulness and friendly service. Ashraf has been a customer for five years and highly recommends the company, while Khanum appreciates the great service, friendly staff, and convenient parking.
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