Where pets come first, and friendly advice is always on hand
At Nelly's Pet Supplies, we're proud to be Portslade's friendly, independent shop selling pet supplies and plants. Our dedicated team, led by our owner Jo, has over 25 years of experience in providing the best products to keep your pets healthy and happy. Our passion is to provide top-notch service, expert advice, and high-quality products that cater to the unique needs of your beloved pets.
Our History
Named after Jo's cherished cocker spaniel, Nelly, our shop was born out of a passion for providing the best possible care for pets. With a family history of plant lovers, we've expanded our product range to include a variety of garden plants and pet-friendly houseplants. Our store has become a welcoming space where both two-legged and four-legged customers feel at home.
Our Services
We offer a wide range of pet supplies, including premium nutrition, cozy bedding, interactive toys, and stylish accessories, all designed to ensure the health, happiness, and comfort of your pets. Our own-brand food for dogs and cats is a particular highlight, with a variety of ranges suitable for kittens and puppies to seniors. We're proud of our Grain Free range, formulated with sweet potato for those with grain intolerance, and our Connoisseur cat range, which includes added beets to help reduce hairballs.
Why Choose Us?
At Nelly's Pet Supplies, we're committed to providing exceptional customer service, expert advice, and competitive prices. Our loyal customers appreciate our free local delivery on orders over 20, with deliveries happening on Wednesday afternoons. We also offer a loyalty scheme, where you can get every 10th bag of food free. Whether you're a dog enthusiast, a cat lover, a bird fanatic, or a devoted small animal keeper, we're confident we'll have what you need and can offer you advice if it's needed.
Our Products
From premium nutrition and cozy bedding to interactive toys and stylish accessories, we've got it all for the health, happiness, and comfort of your little or large ones. We stock a great range of outdoor plants and pet-friendly houseplants, with weekly deliveries of new products. Our popular own-brand food for dogs and cats is a must-try, and our loyalty scheme is a great way to save on your pet supplies.
Overall Experience
The reviews for Paws and Claws Pet Shop are overwhelmingly positive, with each reviewer giving the shop a 5-star rating. The general consensus is that the shop provides exceptional service, with friendly and knowledgeable staff who are always happy to help.
Friendly and Knowledgeable Staff
The staff at Paws and Claws are consistently praised for their friendliness, helpfulness, and expertise. Reviewers appreciate the staff's willingness to offer advice on pet care, health, and nutrition, and their ability to provide customized recommendations for their pets.
Wide Range of Products
The shop's product range is also praised, with reviewers commenting on the variety of pet food, toys, equipment, and live/preserved food available. The shop's ability to cater to a wide range of pets, including dogs, cats, birds, hamsters, and rabbits, is particularly notable.
Personalized Service
Reviewers appreciate the personalized service they receive at Paws and Claws, with staff members taking the time to get to know their customers and their pets. This personalized approach helps build trust and loyalty between customers and the shop.
Value for Money
The shop's prices are also praised, with reviewers commenting on the good value for money they receive. Additionally, some reviewers have mentioned receiving special discounts or promotions, such as the free dog food received by one reviewer.
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