The Window Centre is a family-owned business that has been serving the community for over 40 years. Our commitment to delivering exceptional service, quality products, and unparalleled expertise has earned us a reputation as one of the leading fenestration companies in the region.
Our Services
At The Window Centre, we offer a comprehensive range of services to cater to your every need. From replacement windows and doors to orangeries and conservatories, we have the expertise and portfolio of products to transform your home. Our services include:
- Windows: Our extensive range of windows includes traditional, modern, and bespoke designs to suit your style and preference.
- Doors: From front doors to bi-folding doors, we offer a variety of door solutions to enhance the look and functionality of your home.
- Balconies & Balustrades: Our professional team can design and install stunning balconies and balustrades to add sophistication and elegance to your outdoor space.
- Porches: Our porches are designed to provide shelter and style, effortlessly transforming the exterior of your home.
- Orangeries & Conservatories: Our high-quality orangeries and conservatories can be tailored to suit your taste and budget, providing a seamless transition between indoors and outdoors.
- Garden Rooms: Create an extension of your living space with our beautifully designed garden rooms, perfect for relaxation, entertainment, or working from home.
- Secondary Glazing: Our secondary glazing solutions provide an energy-efficient and cost-effective way to improve the insulation and acoustics of your home.
- Steel Frame/Crittall Security: Our steel frame and Crittall security solutions offer peace of mind and enhanced security for your home or business.
Our Showrooms
Visit our showrooms in Solihull and Sutton Coldfield to experience our extensive range of products firsthand. Our dedicated team is always available to offer guidance and support to help you make informed decisions about your home improvement project.
About Our Showrooms
- Solihull Showroom: Open Monday to Saturday from 9 am to 6 pm and Sundays from 11 am to 3 pm.
- Sutton Coldfield Showroom: Open Monday to Saturday from 9 am to 5 pm. Closed on Sundays.
Testimonials
Don't just take our word for it - our satisfied customers have shared their experiences with us:
- "Absolutely delighted with our new windows and porch. I would have no hesitation in recommending Window Centre to anyone." - Denise Bragg
- "I'm absolutely delighted with the results. Thank you to everyone at The Window Centre." - Angie R
- "Can't recommend the window centre enough. They made the process seamless." - Deepak P
Get in Touch
Whether you're looking for inspiration, replacement windows, or a comprehensive renovation, our expert team is here to guide you every step of the way. Contact us today to request a consultation or book your design consultation.
Poor Customer Service and Quality Issues
Several reviewers had a disappointing experience with The Window Centre, citing poor customer service and quality issues. Sarah Ramji, who gave a 1-star review, reported that the initial salesperson was fantastic, but the installation process took 15 months, which was much longer than the initial estimated 6 months. She also had to repeatedly chase the after-sales team to resolve issues, and many of the products arrived damaged. The reviewer was shocked by the lack of communication and felt that the company did not follow through on its promises.
Exceptional Customer Service and Quality
On the other hand, several reviewers had an excellent experience with The Window Centre. Rachel G., Calum Walker, Angie Rogers, Steve Burman, Danny Banks, Michael Stone, and Jay all gave 5-star reviews, praising the company's professional and knowledgeable staff, high-quality products, and efficient installation process.
Poorer Quality Windows
Sarah Ramji mentioned that many local companies offer longer guarantees for similar prices, suggesting that the quality of The Window Centre's products may not be as good as others on the market.
Innovative and Customer-Friendly Approach
Angie Rogers and Jay both praised the company's willingness to work with customers to meet their needs, even accommodating last-minute changes. Rachel G. mentioned that she was impressed by the salesperson, Bev, who was professional and helpful throughout the process.
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