Business Details
34 Years
experience
Emergency
services
Trusted Plumbing Contractors in Aylesford, Kent
Willow Pumps has been a trusted provider of mechanical and electrical solutions for water, waste, and pump systems since 1992. Our expertise spans wastewater and clean water pump services, commercial drainage solutions, and nationwide emergency support. With over 30 years of industry experience, we deliver tailored, end-to-end services to sectors including utilities, healthcare, education, and construction. Our FORS accreditation underscores our commitment to health and safety compliance and regulatory standards. Operating from depots in Kent and Wetherby, we combine a fleet of 3,000L to 6,600L tankers with advanced technology like CCTV drain surveys and GSM telemetry for real-time monitoring.Our 24/7/365 emergency response ensures minimal downtime for clients, while our national Pump Training School develops skilled engineers to maintain service excellence. From small-scale repairs to multi-million-pound infrastructure projects, we prioritise reliability, sustainability, and customer satisfaction. Our partnerships with Metro Rod and Metro Plumb enhance our ability to provide integrated solutions across the UK. Backed by decades of experience and a focus on innovation, we remain a family-values-driven business committed to solving complex challenges for public and private sector clients.
Services
Waste Water Pumps
Clean Water Pumps
Drain Unblocking
CCTV Drain Surveys
Septic Tank Installation
Sewage Treatment Plants
Flood Response Solutions
Booster Pumps
Water Hygiene Tests
Project Management
Details
- Year established: 1992
Highlights and features
- We offer 30+ years of specialist experience in pump and drainage systems.
- Our FORS accreditation ensures compliance with the highest safety standards.
- UK-wide support from local engineers available 24/7/365.
- We provide sustainable, long-term solutions for complex infrastructure projects.
- Our advanced telemetry systems enable real-time pump station monitoring.
Associations and certifications
- FORS (Fleet Operator Recognition Scheme)
What people say
Speedy and professional approach
Immediate increase in water pressure
Avoided serious environmental event
Expertise instrumental in meeting deadlines
Wholeheartedly recommend
Services
Waste Water Pumps
We design, install, and maintain wastewater pump stations for foul water transfer. Our solutions include adoptable pump stations, submersible sewage pumps, and grinder pumps. With 30+ years of expertise, we ensure compliance with SFA/SSG regulations and provide 24/7 emergency repairs.
Clean Water Pumps
Our clean water pump services cover booster sets, cold water storage tanks, and distribution systems. We supply energy-efficient, ERP-compliant pumps engineered for durability in commercial environments. Regular maintenance and telemetry monitoring ensure uninterrupted operation.
Drain Unblocking
We offer rapid 24/7 drain unblocking using high-pressure jetting and CCTV diagnostics. Our nationwide fleet handles blockages in commercial and residential systems, minimising downtime. Preventative maintenance plans reduce future risks.
CCTV Drain Surveys
Advanced CCTV technology identifies blockages, leaks, or structural issues in drainage systems. Surveys provide detailed reports for targeted repairs. Available nationwide with same-day scheduling for emergencies.
Sewage Treatment Plants
We design and install sewage treatment plants (STPs) for off-mains properties. Services include compliance assessments, system upgrades, and ongoing maintenance. Solutions meet environmental regulations and integrate with existing infrastructure.
Questions
What sectors do you serve?
We work across utilities, transport, healthcare, education, public sector, and construction projects nationwide.
How quickly do you respond to emergencies?
Our 24/7/365 service ensures engineers arrive within hours, with telemetry systems providing real-time alerts.
Are you ISO certified?
We hold FORS accreditation for fleet safety and comply with ISO standards for operational processes.
Do you offer nationwide coverage?
Yes, with depots in Kent and Wetherby, supported by sister company partnerships for full UK service.
How do you ensure system longevity?
Regular maintenance, ERP-compliant technology, and robust construction materials extend pump lifespans to 10-15 years.
Can you handle large infrastructure projects?
Our Special Projects Division delivers multi-million-pound turnkey installations, including civil works and pump stations.
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