Igniting Excellence in Fireplaces and Stoves
Welcome to Flames of York and Scarborough Ltd, a family-run business with over 30 years of experience in providing top-quality fireplaces and stoves to our valued customers. Since our establishment, we have become one of the leading fireplace suppliers for the region, offering a wide range of products that excel in beauty, quality, and energy efficiency.
Our Services
At Flames of York and Scarborough Ltd, we understand that every home is unique, which is why we offer a diverse range of fireplaces and stoves to cater to different heating preferences and interior designs. Our expansive showrooms in York and Scarborough are fully stocked with over 250 fireplaces and stoves from the most reputable brands and manufacturers. Our product range includes gas fires, electric fires, hole-in-the-wall fires, designer fires, and a variety of stoves. To complement your new fire, we can also create bespoke fireplace surrounds in marble, wood, and stone, all made to your exact requirements.
Our team of experts is dedicated to providing exceptional customer service, helping you choose a product that meets your needs and elevates your interior design. We accommodate a wide spectrum of heating preferences, including electric, gas, and wood burning, and a diversity of unique styles, ranging from traditional to contemporary fires.
What Sets Us Apart
At Flames of York and Scarborough Ltd, we pride ourselves on our commitment to quality, customer satisfaction, and attention to detail. All our installations are completed by our Gas Safe and HETAS accredited engineers, ensuring that every project is completed to the highest standards. We also offer free home visits and surveys to help our experts assess your needs and provide a personalized solution. Our family-owned business has built a reputation for excellence, and we strive to maintain our high standards in every aspect of our work.
Visit Our Showrooms
We invite you to visit our showrooms in York and Scarborough, where our friendly team will be happy to guide you through our extensive range of fireplaces and stoves. Our showrooms are open Monday to Friday from 10:00am to 5:00pm and Saturday from 10:00am to 4:00pm. We look forward to welcoming you and helping you find the perfect fireplace or stove for your home.
Overall Experience
The overall experience of customers with Flames of York is overwhelmingly positive, with the majority of reviewers giving 5-star ratings and expressing their satisfaction with the service.
Staff and Fitters
The staff at Flames of York are highly praised for their helpfulness, efficiency, and expertise. Many reviewers mention the excellent service they received from the staff in the showroom, who provided valuable advice and guidance in choosing the right product. The fitters are also commended for their professionalism, tidiness, and competence in installing the fires and stoves.
Product Range and Quality
Customers are impressed with the wide range of fires and stoves available at Flames of York, including traditional, gas, and electric options. The quality of the products is also praised, with many reviewers expressing their satisfaction with their purchases.
Installation and Fitting
The installation and fitting service provided by Flames of York is highly commended, with reviewers praising the speed, efficiency, and professionalism of the fitters. Many reviewers mention that the fitters left no mess behind and were very helpful throughout the process.
Negative Comments
Some customers have expressed disappointment with the limited parking available at the showroom, and one reviewer felt that the staff were not interested in their needs. Another reviewer was unhappy with the showroom's opening hours, which they found to be inaccurately listed online.
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