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A Family-Run Business Committed to Quality and Customer Satisfaction
Roadrunners Tyre & Autocare is a small family business run by David and Vicki that has been serving the Ashford and surrounding areas for over 30 years. Founded in 1991 by David's father, Mr. Derek Archbold, the business started as a small part-worn tyre supplier. Over the years, Roadrunners has expanded its services and evolved into a trusted provider of new and part-worn tyres, alongside a comprehensive range of automotive repairs and servicing.
Dedicated to Quality & Customer Service
Our team of experienced technicians is dedicated to providing quality workmanship and exceptional customer service. We take pride in offering:
- A vast selection of brand new and part-worn tyres to suit all budgets and needs.
- FREE fitting on all tyres purchased from Roadrunners.
- Laser wheel alignment and Computerised wheel balancing for optimal vehicle handling.
- Comprehensive garage services including servicing, MOT repairs, clutches, timing belts, and more.
- Competitive prices and transparency in all our dealings.
Years of Experience & Continued Growth
Throughout our journey, Roadrunners has consistently prioritised customer satisfaction and has built a strong reputation in the local community. We are proud to:
- Offer a wide range of top-quality products and services at competitive prices.
- Provide fast and efficient service, ensuring minimal downtime for our customers.
- Work with genuine care and professionalism, treating every vehicle as if it were our own.
We are constantly evolving and exploring new ways to better serve our valued customers. Stay tuned for exciting updates and new services in the future!
Customer Feedback on Roadrunners Tyres
Service and Pricing
- Most customers praised the service and pricing at Roadrunners Tyres, with some highlighting that they received a good deal on their tyres and were satisfied with the value for money.
- The speed of service was also commended, with several customers mentioning that their tyres were fitted quickly and efficiently.
Staff and Customer Service
- Many customers praised the friendly and helpful staff at Roadrunners Tyres, noting that they provided excellent customer service and were very knowledgeable about the products and services offered.
- A few customers highlighted that the staff went above and beyond to ensure they were satisfied with their experience, such as offering to check their vehicle for any other potential issues at no extra cost.
Facilities and Wait Times
- Some customers noted that the waiting area was uncomfortable and that they had to wait for a long time to be seen, suggesting that booking a specific time slot would be beneficial.
- However, many customers found the facilities to be clean and welcoming, and appreciated the friendly staff who made the wait more bearable.
Negative Feedback
- A few customers experienced some issues with the service, including one instance of a condescending attitude from a fitter and another instance where the tracking and balance of the tyres were not checked as promised.
- Another customer mentioned that the shop can get very busy, resulting in long wait times.
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