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About Us
Hendley's Heating Engineers is a trusted and reliable heating and plumbing service based in North Wales. With over two decades of experience in the industry, we pride ourselves on providing quality installations, repairs, and servicing for both residential and commercial properties.
Combi Boilers
Combi boilers are the most popular boilers in the UK due to their efficiency and space-saving design. Our experienced technicians can install, repair, and service these systems to ensure optimal performance and energy efficiency.
Central Heating
We offer comprehensive central heating services, including boiler installations, radiator repairs, and underfloor heating installations.
Renewable Energy
Our dedication to sustainability extends to the installation and maintenance of renewable energy systems such as Air to Water Heat Pumps.
Plumbing & Bathrooms
Our team of skilled plumbers and bathroom specialists handle all aspects of plumbing, from leak repairs to complete bathroom renovations.
Gas Safety
We provide comprehensive gas safety checks and servicing for residential, business, and rental properties across the UK.
Our Commitment
At Hendley's Heating Engineers, we believe in:
- Customer satisfaction: We strive to provide outstanding customer service through responsiveness, clear communication, and attention to detail.
- Quality: We only use high-quality materials and parts to ensure the durability and efficiency of our work.
- Sustainability: We promote and implement renewable energy solutions to reduce environmental impact.
Why Choose Us?
- Experienced and qualified technicians
- Competitive prices and free no-obligation quotes
- Commitment to quality and customer satisfaction
- Wide range of services to meet your specific needs
- Comprehensive guarantee on all work
Overall Experience
The reviews for Hendleys highlight a generally positive experience, with multiple customers praising the company for their professionalism, communication, and workmanship. Several reviewers have left 5-star ratings, noting that the team is always reliable, trustworthy, and prompt.
Positive Aspects
Many reviewers have praised the company for their friendly and knowledgeable staff, with some specifically mentioning Sarah, Mark, and the office ladies. The team has been commended for their ability to resolve plumbing and heating issues efficiently and effectively, with some reviewers noting that they have never been let down by the company. The professionalism and punctuality of the engineers have also been highlighted as a strength.
Challenges
One reviewer, Cara Louise, had a negative experience with the company, citing unhelpful and rude service. She explained that her sink and dishwasher broke and she was told it would take months to get the job done. Another reviewer, Robert Raymond, mentioned that the company's service varied in quality over a two-month period, with the initial response being satisfactory but subsequent issues being sidelined.
Conclusion
Overall, the reviews suggest that Hendleys is a reputable company with a strong reputation for providing good service. While a few customers have had negative experiences, the majority have praised the company for their professionalism, communication, and workmanship.
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