Trust us to care for your loved one, with a family touch.
About Our Family-Run Organisation
Peterborough Care is a family-run organisation with a rich history, providing care and support to older people in Peterborough and Kettering since 1984. We believe in a family-centered approach to care, focusing on building strong relationships and creating a welcoming and supportive environment for our residents.
Our Services
We offer a comprehensive range of care services, tailored to meet the individual needs of our residents. These include:
**Residential Care
- Comfortable and nurturing environments in our three care homes.
- Assistance with daily activities such as dressing, eating, and personal hygiene.
- Regular social activities and companionship.
**Nursing Care
- Comprehensive clinical care provided by experienced nurses.
- Medication management.
- Wound care and intravenous therapy.
**Dementia Care
- Specialized programs and activities designed to enhance the quality of life for those with dementia.
- Highly trained staff with expertise in dementia care.
**Respite Care
- Short-term stays for individuals needing temporary assistance.
- Respite care can provide a break for primary caregivers or offer additional support during rehabilitation.
What Sets Us Apart?
Our commitment to care goes beyond just providing physical support. We believe in:
- Family-centered care: We treat our residents like family and involve them in every step of the care process.
- Open communication: We maintain open and honest communication with residents, families, and staff.
- Continuous improvement: We are always seeking ways to improve our services and the overall resident experience.
- Experienced and compassionate staff: Our staff are highly trained and passionate about providing exceptional care.
A Legacy of Quality Care
With over 35 years of experience, Peterborough Care has established itself as one of the most respected care providers in the region. Our commitment to quality care and our outstanding staff have earned us consistently positive reviews and accolades.
Our Vision for the Future
We are dedicated to providing the highest quality care and support to older people, empowering them to live fulfilling lives in their golden years. Our goal is to create a supportive and compassionate environment where residents can thrive and reach their full potential.
Care Home Experience
Exceptional Care and Compassion
The care home has received high praise from residents and their families for its exceptional care and compassion. The team, led by Rachel, has been commended for their supportive and helpful nature, making a difficult situation easier for families.
Recommendations
The reviewers highly recommend the care home, citing its welcoming atmosphere and loving team. They encourage others to visit the home to experience it for themselves.
Staff Praise
Individual staff members, such as Rachel, have been singled out for their exceptional care and understanding. They have gone the extra mile to ensure residents feel comfortable and happy.
Criticism
However, one reviewer expressed disappointment and criticism towards the care home's handling of their father's passing. They felt that the lack of a condolence call from the care home was negligent, particularly given their long-standing relationship with the home.
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