Rural law. our passion. our profession.
At North West Turf & Garden Supplies, we take great pride in being a family-run independent builders' merchant that has been serving the community since 1982. With three generations of our family working together, we are committed to providing our customers with an honest, helpful, and reliable prompt service. We are proud to be a respected and trusted name in the landscaping and building industry, and we strive to uphold our reputation for excellent customer service.
Our Services
At North West Turf & Garden Supplies, we offer a wide range of services and products to meet the needs of our customers. We specialize in all aspects of fencing and fencing supplies, including heavy-duty vertical board, custom fencing and gates made to measure and fit your design plans, post mix and concrete bases, and cement. We also offer a variety of timber supplies, including railway sleepers, decking and joists, timber posts, and more.
In addition to our fencing and timber supplies, we offer a huge range of garden, fencing, and paving supplies. Our lawn turf, soil, and aggregates are of the highest quality, and we have a variety of path edgings, paving in both concrete and stone, decorative gravel and bark, drainage membrane, block paving, and more. We also offer a range of Wyresdale Concrete Products, Plasmor Concrete Products, paving concrete, Indian Stone, cement jointing compound, drainage, and more.
Delivery & Collection
At North West Turf & Garden Supplies, we deliver to all parts of the North West and can offer a same-day or next-day service. We cut our turf to order and recommend that the turf is ordered to arrive on the day it will be laid. Our helpful staff are always on hand to help with your questions and loading, and you are welcome to pick up your turf from our depot (turf needs to be pre-ordered for collections). Our delivery times are competitive, and we are happy to answer any questions you may have.
Customer Testimonials
We are proud to have many satisfied customers who have praised our company for our excellent customer service, delivery always on time, great quality turf and topsoil at excellent prices, and friendly staff. Here is what some of our customers have to say about us:
"Fantastic company that offers a whole range of products from DIY to professional in the landscape industry. I have been using this company for 15 years now and have never had a problem. Highly recommended family-run business with respectable honest staff."
"Brilliant customer service. Prompt delivery friendly staff. Fantastic service and very pleasant staff and great prices. Highly recommend 100%."
"Great service. Placed order and it was delivered next day as promised. Definitely recommend."
"Friendly family-run business, excellent customer service, and delivery always on time. Great quality turf and topsoil at excellent prices, delivery on time and very helpful cheerful driver. They even collected a bag of topsoil that was left over as my gardener had miscalculated. Excellent customer service - highly recommended!"
Trade Discount
We offer a trade discount for all those in the landscaping and building trade. Simply enquire instore or call the office for further details.
Quality of Service
The overall quality of service provided by North West Turf and Garden Supplies is a mixed bag. While some customers have had positive experiences, others have been left disappointed. On the one hand, some reviewers have praised the company's excellent customer service, highlighting the friendly and helpful drivers, quick delivery, and good communication. They have also appreciated the competitive prices and high-quality products.
On the other hand, a few customers have shared negative experiences. One reviewer was left disappointed with the delivery, which was delayed and only partially fulfilled. Another reviewer was charged for a full order of 50 rolls of turf, but only received 9.
Delivery Issues
Delivery seems to be a major concern for some customers. While some have had no issues with delivery, others have experienced delays, incomplete deliveries, or difficulties with redelivering products.
Product Quality
The quality of the products offered by North West Turf and Garden Supplies appears to be generally good, with some reviewers praising the quality of the turf and topsoil. However, one reviewer did express disappointment with the quality of the product, citing issues with the turf.
Conclusion
Overall, the quality of service provided by North West Turf and Garden Supplies is a mixed bag. While some customers have had positive experiences, others have been left disappointed. It is essential to be aware of the potential for delivery issues and to communicate clearly with the company to ensure that your expectations are met.
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