Business Details
50+ Years
experience
Luxury Footwear in Cheltenham
Established in 1975, Keith Scarrott has built a reputation for crafting footwear that seamlessly blends exceptional quality with timeless style. Our exclusive collections are designed in Cheltenham, Gloucestershire, and meticulously handmade in Italy or Spain using premium materials. With over five decades of experience, we have perfected the art of creating wearable, stylish shoes and boots that stand the test of time. Our commitment to excellence is reflected in customer testimonials praising the durability and enduring appeal of our products, with many clients owning pairs for over 20 years.The KS Boutique collection, launched in collaboration with designer Sophie Scarrott, offers trend-led designs at accessible prices while maintaining our signature craftsmanship. We provide seamless online shopping experiences with DHL Express and Royal Mail 48-hour tracked delivery, complemented by free UK returns within 14 days. Our dedicated customer support team operates Monday to Friday, ensuring personalized assistance for every client. This combination of heritage expertise, modern convenience, and customer-centric approach has made us a trusted name in footwear design.
Services
Luxury Footwear
International Delivery
Free Returns
Customer Support
Secure Payments
Details
- Year established: 1975
Highlights and features
- We have 50 years of expertise in premium footwear design
- Our shoes combine English design with Italian/Spanish craftsmanship
- We offer free UK returns within 14 days
- Our team provides personalized support Monday-Friday 10-5
- We use premium materials for long-lasting footwear
What people say
Exceptional quality
Timeless style
Durable footwear
Seamless purchase
Brilliant service
Services
Luxury Footwear
Crafting premium shoes and boots with English design heritage and European craftsmanship. Our collections combine timeless elegance with modern trends using high-quality materials. Each pair undergoes meticulous hand-finishing in Italy or Spain, ensuring durability and style. Customers benefit from footwear that maintains its beauty for decades.
International Delivery
Providing worldwide shipping through DHL Express and Royal Mail tracked services. Orders receive real-time tracking updates for customer convenience. This service ensures timely delivery while maintaining product security, with options available to suit different international shipping needs.
Free Returns
Offering complimentary UK returns within 14 days of delivery. Customers can easily exchange or refund purchases without additional costs. This policy reflects our confidence in product quality and commitment to customer satisfaction through hassle-free post-purchase service.
Customer Support
Delivering personalized assistance through phone and email channels. Our knowledgeable team operates Monday-Friday 10-5, providing expert guidance on product selection and order management. This service ensures clients receive tailored support throughout their shopping journey.
Secure Payments
Implementing multiple secure payment options for customer protection. Our checkout system uses industry-standard encryption to safeguard financial information. This service provides peace of mind through safe transaction processing using trusted payment gateways.
People
Keith Scarrott
Founder
Established the company in 1975 with a vision to create timeless footwear combining English design principles with European craftsmanship. His legacy continues through the brand's commitment to quality and style.
Sophie Scarrott
Designer
Leads the KS Boutique collection, bringing contemporary flair to the brand's offerings. With deep understanding of current trends, she creates fashion-forward designs that maintain the company's heritage of quality craftsmanship.
Questions
What is Keith Scarrott's return policy?
We offer free UK returns within 14 days of delivery for all purchases, with simple exchange or refund options.
How are the shoes crafted?
Our footwear combines English design with Italian and Spanish craftsmanship, using premium materials for hand-finished quality.
Do you offer international delivery?
Yes, we provide tracked international shipping through DHL Express and Royal Mail services.
What payment methods are available?
We accept major credit cards, debit cards, and PayPal for secure online transactions.
Are the shoes suitable for everyday wear?
Yes, our designs balance style and comfort for everyday use while maintaining long-lasting durability.
