Business Details
27 Years
experience
Emergency
services
Managed Print & Broadband Solutions
Established in 1999, The Zero Group has dedicated itself to transforming business operations through innovative technology solutions. Our mission focuses on simplifying technology to empower organisations, delivering reliable and cost-effective services tailored to client needs. With over two decades of experience, we specialise in managed print services, business broadband, and communication systems, supporting over 500 businesses nationwide. Our core values of integrity, exceptional service, and sustainability underpin every solution we provide. Backed by partnerships with industry leaders like Toshiba, we offer cutting-edge equipment and proactive maintenance, ensuring minimal downtime and maximum efficiency.Our UK-based technical team guarantees rapid response times, including on-site support within three hours for critical issues. Trusted by diverse sectors including finance, healthcare, and manufacturing, we consistently deliver measurable results such as 23% average efficiency gains within six months. Client retention rates of 99% reflect our commitment to long-term partnerships built on transparency and ethical practices. We prioritise eco-friendly solutions that reduce waste without compromising performance, integrating technologies to streamline workflows across organisations of all sizes.
Services
Managed Print Services
Business Broadband
VoIP Systems
Printer Leasing
Document Automation
PaperCut Management
Printer Security
Cartridge Recycling
5G Connectivity
Leased Lines
Details
- Year established: 1999
Highlights and features
- We offer 24/7 UK-based technical support with 3-hour response times
- Our solutions integrate seamlessly with existing IT infrastructure
- We guarantee 99% client retention through proactive maintenance
- Our team holds certifications for leading brands like Toshiba and Microsoft
- We deliver measurable efficiency gains of 23% within six months
What people say
Excellent service
Prompt response times
Cost-effective solutions
Reliable equipment
Proactive maintenance
Services
Managed Print Services
Our managed print solutions optimise document workflows through advanced equipment and proactive maintenance. We supply Toshiba multifunction devices with PaperCut software integration, ensuring secure printing and cost tracking. Clients benefit from automated supply replenishment and 24/7 technical support, achieving average efficiency improvements of 23% within six months.
Business Broadband
High-speed broadband packages with guaranteed uptime and static IP addresses. Our solutions include FTTP, leased lines, and 5G connectivity options with no traffic shaping. UK-based engineers provide rapid fault resolution under 4-hour SLAs, ensuring continuous business operations for organisations nationwide.
VoIP Systems
Scalable voice over IP solutions with seamless integration to existing systems. We provide hosted PBX services with call routing, voicemail, and mobile app integration. Our engineers ensure secure implementation and ongoing support, reducing communication costs while maintaining call quality through redundant network infrastructure.
Printer Leasing
Flexible leasing options for A3/A4 multifunction printers with maintenance included. We offer tailored contracts covering hardware, toner, and servicing, allowing businesses to upgrade technology without upfront costs. Our leasing programme includes regular equipment refreshes and end-of-contract recycling.
Document Automation
Digitise paper processes and automate approvals using intelligent document capture. Our systems integrate with ERP platforms like Microsoft Dynamics, enabling automated data extraction and workflow routing. This reduces manual processing time by up to 70% while ensuring compliance through audit trails.
People
Peter Thompson
Managing Director
Leading The Zero Group since 2010, Peter brings 25+ years of technology sector experience. He oversees strategic direction and industry partnerships, ensuring alignment with client needs.
Stewart Yole
Sales Director
With 15 years in office technology sales, Stewart leads our client acquisition team. He specialises in matching business needs with tailored print and communication solutions.
Michael Owen
Technical Director
Michael manages technical operations and service delivery. His 20-year engineering background ensures our technical team maintains ISO-standard service quality across all client installations.
Craig Williams
Field Service Director
Overseeing nationwide engineer deployment, Craig guarantees 3-hour response times for critical issues. He manages a team of certified technicians covering all major UK business locations.
Sophie Randell
Company Secretary
Handling corporate governance and compliance, Sophie ensures all operations meet legal standards. She coordinates financial reporting and maintains company records with 15 years' experience in corporate administration.
Questions
What managed print services do you offer?
We provide end-to-end print management including equipment, maintenance, and supplies with 24/7 UK-based support.
Do you support businesses outside Crewe?
Yes, we serve organisations nationwide with remote support and local engineer dispatch.
How do your solutions reduce costs?
Clients typically achieve 23% efficiency gains through our optimised print fleets and automation.
What response times do you guarantee?
Critical issues receive on-site engineers within 3 hours across the UK.
Can you integrate with existing IT systems?
Our solutions seamlessly integrate with major ERP and CRM platforms like Microsoft Dynamics.
