Business Details
Emergency
services
Your Trusted Hearing Care Partner in Scarborough
Charlwood Hearing Care is a family-run hearing care service established to provide professional and caring solutions for individuals experiencing hearing difficulties. With over three decades of combined experience, the team specialises in fitting the latest hearing aid technology while offering impartial advice tailored to individual needs. The business operates from its main centre in Scarborough, the only dedicated independent hearing centre on the Yorkshire coast, and satellite clinics across North Yorkshire. Services include comprehensive hearing assessments, free trials of hearing aids, professional ear wax removal, and tinnitus management.The team prides itself on delivering a personalised service, combining technical expertise with a commitment to improving clients' quality of life through better hearing. As a fully independent provider, the business maintains no affiliations with manufacturers, ensuring recommendations are based solely on client requirements. The team includes HCPC-registered audiologists and fellows of the British Society of Hearing Aid Audiologists, reflecting their professional credentials and dedication to ongoing development in audiological care.
Services
Hearing Aids
Wax Removal
Tinnitus Solutions
Hearing Protection
Industrial Hearing Tests
Highlights and features
- We have over 30 years of combined experience in audiological care
- Our team includes HCPC-registered audiologists and industry fellows
- We offer impartial advice with no manufacturer affiliations
- Free home visits available for clients with mobility challenges
- 60-day money-back guarantee on hearing aid purchases
Associations and certifications
- Health and Care Professions Council
- British Society of Hearing Aid Audiologists
What people say
Outstanding professionalism
Quick relief
Excellent attention
New lease of life
Highly recommend
Services
Hearing Aids
We provide the latest hearing instrument technology from leading manufacturers, tailored to individual needs. Our independent status allows unbiased recommendations based solely on client requirements. Services include free trials, fittings, and ongoing support with a 60-day money-back guarantee.
Wax Removal
Professional ear wax removal using modern micro-suction techniques ensures safe and comfortable treatment. We offer same-day appointments for urgent cases and guarantee complete relief from blockages. This service is available at most clinic locations with no prior waiting periods.
Tinnitus Solutions
Specialist tinnitus management includes sound therapy devices and hearing aid integration. We provide customised solutions combining Zen therapy and white noise generators. Our audiologists offer expert guidance to reduce symptoms and improve quality of life for chronic sufferers.
Hearing Protection
Custom-moulded hearing protection for industrial workers, musicians, and recreational users ensures optimal noise reduction. We supply specialist earplugs for sleep, shooting, and motorcycle use, along with wireless earphone adaptations for safer listening experiences.
Industrial Hearing Tests
Comprehensive occupational hearing assessments for noise-exposed workers meet Control of Noise at Work Regulations 2005. Our HCPC-registered audiologists provide annual screening and detailed reports for employers, ensuring compliance with health surveillance requirements.
People
Neil Charlwood
Director
Fellow of the British Society of Hearing Aid Audiologists with over 20 years' experience. Qualified in 2002 after joining his father Derek in 2001. Now owns and operates the independent business following its separation from a national chain.
Jane
Audiologist
Experienced hearing care professional specialising in wax removal and tinnitus management. Recognised for professional approach and patient care in multiple customer reviews. Provides expert consultations at Scarborough clinic locations.
Questions
What services does Charlwood Hearing Care offer?
We provide hearing aid fittings, ear wax removal, tinnitus management, custom hearing protection, industrial hearing tests, and hearing aid repairs. All services include free initial consultations.
Can I get same-day appointments for urgent hearing issues?
Yes, we prioritise urgent cases like sudden hearing loss, offering same-day appointments when possible as demonstrated in recent customer reviews.
Do you offer home visits for hearing care?
Free home visits are available for hearing aid assessments and follow-ups depending on location and appointment type.
Are your audiologists qualified professionals?
Our team includes HCPC-registered audiologists and fellows of the British Society of Hearing Aid Audiologists with decades of combined experience.
What payment options do you accept?
Payment details aren't specified in our materials, but we recommend contacting our Scarborough clinic directly to discuss payment arrangements for specific services.
Do you provide warranties on hearing aids?
All hearing aids come with a 60-day money-back guarantee and manufacturer warranties, plus free lifetime aftercare service for ongoing support.