Business Details
Trusted Gas Safe Heating Engineers in Basingstoke
Established over 30 years ago, 1st Response Heating & Plumbing is a family-run business based in Basingstoke, Hampshire. Specialising in boiler installations, repairs, and comprehensive plumbing services, we operate seven days a week to provide reliable solutions for residential and commercial clients. Our team comprises Gas Safe registered engineers committed to delivering high-quality workmanship, ensuring compliance with all safety standards. As Worcester Accredited Installers, we offer extended guarantees of up to 12 years on selected boilers, reflecting our dedication to customer satisfaction. We pride ourselves on transparency, offering free, no-obligation quotations and prioritising clear communication throughout every project.Our expertise extends to central heating systems, gas safety inspections, and emergency repairs, supported by a reputation built on trust and technical excellence. We invest in ongoing training for our engineers to maintain industry certifications and stay at the forefront of heating technology advancements. Customer feedback consistently highlights our punctuality, professionalism, and ability to resolve complex heating issues efficiently. With a focus on energy-efficient solutions, we help clients reduce utility costs while maintaining optimal comfort. Our service area covers Basingstoke and surrounding communities, including Dummer, Hook, and Tadley.
Services
Boiler installations
Boiler repairs
Boiler servicing
Central heating
Gas safety checks
Plumbing services
Powerflushing
LPG installations
Emergency callouts
Landlord certificates
Highlights and features
- Over 30 years of combined experience in heating and plumbing services
- Gas Safe registered engineers available 7 days a week
- Worcester Accredited Installer with 12-year boiler guarantees
- Comprehensive gas safety inspections and certification
- Proven track record of customer satisfaction across Hampshire
Associations and certifications
- Gas Safe Register
- Worcester Accredited Installer
Services
Boiler installations
We specialise in installing modern condensing boilers with over 90% efficiency, including Worcester Bosch models. Our engineers assess your property's requirements to recommend optimal solutions, offering combi, system, and regular gas boilers. All installations include safety checks and manufacturer warranty registration.
Gas safety checks
Our Gas Safe registered engineers conduct thorough gas safety inspections for residential and commercial properties. Services include appliance testing, leak detection, and Landlord Gas Safety Certificate issuance. We prioritise identifying carbon monoxide risks and ensuring regulatory compliance.
Boiler servicing
Annual boiler servicing prolongs equipment lifespan and maintains efficiency. Our comprehensive checks include flue analysis, component inspection, and system pressure testing. We provide detailed reports and recommend necessary repairs to prevent breakdowns.
Emergency repairs
Available seven days a week, our emergency repair service addresses urgent heating failures. Engineers carry common replacement parts to resolve issues promptly, covering all boiler types and central heating components with a 30-day labour guarantee.
LPG installations
We install LPG boiler systems for properties off the mains gas network. Services include tank placement, fuel line installation, and telemetry setup for automated gas level monitoring. Our solutions meet current safety standards with certified system integration.
Questions
What boiler brands do you install?
We specialise in Worcester Bosch boilers but can install any brand of your choice with manufacturer warranty registration.
Are your engineers Gas Safe registered?
All our engineers appear on the Gas Safe Register and carry official ID cards for verification.
Do you offer boiler service contracts?
We provide annual servicing packages with priority booking for maintenance and emergency callouts.
Can you install heating systems in new builds?
Yes, we handle complete central heating installations for new residential and commercial properties.
What areas do you cover?
We serve Basingstoke and surrounding Hampshire areas including Tadley, Hook, and Sherfield on Loddon.
Do you provide gas safety certificates?
We issue Landlord Gas Safety Certificates following thorough inspections of rental property appliances.
