Drive with Us, Experience Excellence
ACX Express: Your Reliable Partner for Private Hire in London
ACX Express has been a trusted name in London's private hire industry for over 40 years. We pride ourselves on providing a reliable, safe, and comfortable transportation experience to our valued clients. With a diverse fleet of vehicles and experienced drivers, we cater to a range of needs, from everyday commuting to special events and airport transfers.
1. Airport Transfers
Book your stress-free airport transfer with us and reach your flight on time in comfort. We provide suitable vehicles for individuals and groups, with competitive prices and fixed fares.
2. Business Accounts
Tailored solutions for businesses and corporations, offering priority account services and competitive rates. Enjoy seamless transportation management for your employees.
3. Courier Services
Need to transport documents or parcels securely and efficiently? Our reliable couriers ensure safe and prompt delivery across London.
Commitment to Excellence
Our focus is on delivering a consistently positive customer experience. We guarantee:
- Safety and professionalism: All our drivers are licensed and undergo rigorous background checks.
- Reliability and punctuality: We monitor traffic conditions and guarantee on-time arrival.
- Comfort and convenience: Enjoy comfortable and spacious vehicles with Wi-Fi and refreshments.
- Competitive pricing: Transparent and competitive rates with no hidden fees.
Experienced Team
Our team of experienced drivers and dedicated customer service representatives are committed to exceeding your expectations. We understand that every journey is unique, and we tailor our services to your individual needs.
Passion for London
Born and bred in London, we have a deep understanding of the city's streets and landmarks. Our drivers are knowledgeable and passionate about sharing their love for the city with our passengers.
Choose ACX Express for
- A reliable and comfortable private hire experience
- Competitive prices and transparent billing
- Responsive customer service and personalized attention
- Proven track record serving the London community for over 40 years
Poor Experience with ACX Taxis
The majority of reviewers have had a terrible experience with ACX Taxis, citing a range of issues including poor communication, rudeness from staff, and a lack of concern for customers' needs.
Booking Issues
Multiple reviewers have reported difficulties with booking taxis, including being told they could have their emotional support animals on board only to be left stranded on the side of the road. Others have been asked to pay extra for pets in carriers, despite being told this was fine in advance.
Unreliable Drivers
Several reviewers have reported issues with unreliable drivers, including being left waiting for over an hour for a taxi to arrive, only to be told it was cancelled. Others have been asked to pay extra for journeys, only to be told by the driver that they had to pay more or get out of the cab.
Lack of Communication
Many reviewers have reported a lack of communication from the company, including being given incorrect information or being ignored when they try to complain about issues with their booking.
One Positive Review
However, one reviewer, Cara Jackson, had a positive experience with ACX Taxis thanks to the helpfulness and kindness of driver Stacey, who went above and beyond to ensure she got home safely.
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